Parts Manager

3 days ago


Sterling Heights, Michigan, United States Gpac Full time
Parts Manager/Service Writer Job Description

We are partnering with a well-established, multi-location agricultural dealership seeking a skilled Parts Manager/Service Writer to join their team in Colorado. This individual will oversee all aspects of parts inventory and customer service in the service department, ensuring seamless interactions and driving sales.

Key Responsibilities:
  • Manage the Parts Department to achieve store objectives and drive sales growth.
  • Handle customer inquiries and requests related to the Service Department, providing exceptional service and support.
  • Maintain professional relationships with manufacturer partners, fostering strong partnerships and driving business growth.
  • Develop and implement strategies to maximize department revenue, including marketing and merchandising initiatives.
  • Serve as the primary liaison between customers and internal departments, ensuring timely resolution of issues and exceptional customer satisfaction.
Primary Focus:
  • Manage key department metrics to meet or exceed financial goals, including sales plan, gross margins, and parts obsolescence.
  • Schedule appointments, process orders, and monitor service progress, ensuring efficient and effective operations.
  • Handle customer accounts, complaints, and returns, providing prompt and professional resolution.
  • Educate clients on company products and services, driving sales and customer satisfaction.
  • Develop and maintain strong customer relationships, fostering loyalty and driving repeat business.
Requirements:
  • 3+ years of experience in parts and operations management, with a proven track record of success.
  • 1+ year of experience in a Service Writer/Advisor role, with a strong understanding of retail agricultural equipment.
  • Familiarity with retail agricultural equipment and a proven ability to work effectively in a fast-paced environment.
  • Proven leadership and people management skills, with the ability to prioritize tasks and work independently.
  • Strong time management, communication, and organizational abilities, with a focus on delivering exceptional customer service.

Compensation: $80,000 - $100,000, based on experience. To apply, please submit a resume to the hiring team. All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. GPAC is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990.



  • Sterling Heights, Michigan, United States Fisher Auto Parts Full time

    Fisher Auto Parts is a leading provider of auto parts and accessories. We are seeking a highly skilled and customer-focused Store Counterperson to join our team. As a Store Counterperson, you will play a vital role in ensuring the highest levels of customer service and satisfaction. Your expertise in parts and automotive knowledge will be essential in...

  • Parts Manager

    2 weeks ago


    Sterling Heights, Michigan, United States Gpac Full time

    Parts Manager/Service Writer Job DescriptionWe are partnering with a well-established, multi-location agricultural dealership seeking a skilled Parts Manager/Service Writer to join their team in Colorado. This individual will oversee all aspects of parts inventory and customer service in the service department.Key Responsibilities:Manage the Parts Department...

  • Parts Manager

    7 days ago


    Sterling Heights, Michigan, United States Gpac Full time

    We are seeking a highly skilled Parts Manager/Service Writer to join our team at a well-established, multi-location agricultural dealership in Colorado. This individual will be responsible for managing all aspects of parts inventory and customer service in the service department.Key Responsibilities:Oversee the Parts Department to achieve store objectives...

  • Parts Manager

    4 weeks ago


    Sterling Heights, Michigan, United States Crossroads Auto Group Full time

    Job SummaryWe are seeking a highly skilled and experienced professional to fill the role of Parts Manager at Crossroads Auto Group. As a key member of our team, you will be responsible for overseeing the daily operations of our parts department, ensuring seamless inventory management, and providing exceptional customer service.Key ResponsibilitiesInventory...

  • Product Manager

    7 days ago


    Sterling Heights, Michigan, United States Astec Industries Full time

    Job SummaryAstec Industries is seeking a highly skilled Product Manager to lead the development and execution of our Aftermarket Parts strategy. As a key member of our Product Management Team, you will be responsible for driving business growth, improving product offerings, and ensuring customer satisfaction.Key ResponsibilitiesDevelop and execute product...


  • Sterling Heights, Michigan, United States O'Reilly Auto Parts Full time

    Job SummaryThe Parts Specialist will provide exceptional service to retail and installer customers, ensuring a high level of satisfaction. This role will also support store management in achieving assigned tasks and goals.Key ResponsibilitiesFollow and promote all company customer service standardsSupport store management in achieving assigned tasks and...

  • Parts Advisor

    4 weeks ago


    Sterling Heights, Michigan, United States Lithia Motors Full time

    Job Title: Parts AdvisorWe are seeking an experienced Parts Advisor to join our team at Lithia Motors. As a Parts Advisor, you will be responsible for providing exceptional customer service and ensuring that our customers receive the best possible experience when purchasing parts from our dealership.Responsibilities:Provide accurate and timely information to...

  • Parts Advisor

    2 weeks ago


    Sterling Heights, Michigan, United States Lithia Motors Full time

    Experienced Parts Advisors WantedWe are seeking a skilled and motivated Parts Advisor to join our team at Sterling BMW. As a key member of our dealership, you will be responsible for providing exceptional customer service and ensuring the efficient operation of our parts department.Responsibilities:Manage and maintain accurate inventory levels and ordering...

  • Parts Advisor

    4 weeks ago


    Sterling Heights, Michigan, United States Lithia Motors Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Parts Advisor to join our team at Lithia Motors. As a key member of our dealership, you will be responsible for providing exceptional customer service and ensuring the efficient delivery of vehicle parts and merchandise.Key ResponsibilitiesCustomer Service: Answer customer inquiries, greet...


  • Sterling Heights, Michigan, United States Stohlman Subaru of Sterling Full time

    About the RoleWe are seeking a highly skilled and motivated Subaru Parts Counterperson to join our team at Stohlman Subaru of Sterling. As a key member of our parts department, you will be responsible for providing exceptional customer service and ensuring the timely and accurate delivery of parts to our customers.Key ResponsibilitiesManage the parts sales...


  • Sterling Heights, Michigan, United States 2Mazda Full time

    Job OverviewPosition Summary: The Automotive Parts Sales Specialist is responsible for managing the entire parts sales process, ensuring exceptional service and accuracy in fulfilling customer needs.Key ResponsibilitiesManage the parts sales cycle from initiation to completion.Engage with customers and colleagues in a courteous and professional...


  • Sterling Heights, Michigan, United States Stohlman Subaru of Sterling Full time

    Job Opportunity at Stohlman Subaru of SterlingWe are seeking a skilled Subaru Parts Counterperson to join our team at Stohlman Subaru of Sterling.About the RoleThe successful candidate will be responsible for managing the parts sales process, communicating effectively with customers and staff, and providing exceptional service to customers.Key...


  • Sterling Heights, Michigan, United States Lithia Motors Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Parts Advisor to join our team at Lithia Motors. As a key member of our dealership, you will be responsible for providing exceptional customer service and ensuring the timely delivery of vehicle parts and merchandise.Key ResponsibilitiesCustomer Service: Answer customer inquiries, greet customers...


  • Sterling Heights, Michigan, United States Stohlman Subaru of Sterling Full time

    Job Title: Subaru Parts CounterpersonWe are seeking a highly motivated and organized Subaru Parts Counterperson to join our team at Stohlman Subaru of Sterling. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing parts orders, and maintaining accurate inventory levels.Key Responsibilities:Process...


  • Sterling Heights, Michigan, United States Global Medical Response Inc Full time

    Job SummaryWe are seeking a skilled Paramedic to join our team on a part-time basis. As a Paramedic, you will be responsible for providing high-quality patient care and responding to emergency medical situations.ResponsibilitiesAssess emergency situations and provide advanced medical care using Paramedic protocols.Utilize medical equipment and procedures to...


  • Sterling Heights, Michigan, United States rue21 Full time

    **Job Summary**The Assistant Store Manager is a key member of the store leadership team, responsible for driving sales growth, improving customer satisfaction, and maintaining a positive store environment.**Key Responsibilities:**Lead and develop a high-performing sales team to achieve sales goals and objectivesImplement and maintain visual merchandising...


  • Sterling Heights, Michigan, United States Wyndy LLC Full time

    Job OpportunityWe are seeking a part-time babysitter/house manager for 2 school-aged siblings. The ideal candidate will be located near 80751 and have a passion for working with children.ResponsibilitiesProvide quality care and supervision for 2 school-aged childrenManage household duties, including cleaning and organizationCommunicate effectively with...

  • Assistant Manager

    5 days ago


    Sterling Heights, Michigan, United States Express Full time

    About ExpressExpress is a leading fashion brand that creates confidence and inspires self-expression. Our mission is to provide high-quality, stylish clothing and accessories to our customers. We are committed to delivering exceptional customer service and creating a positive shopping experience.Job SummaryWe are seeking an Assistant Manager to join our team...

  • Operations Manager

    3 weeks ago


    Sterling Heights, Michigan, United States DCS Corp Full time

    Job SummaryWe are seeking a highly skilled and experienced professional to join our team at DCS Corp as an Operations Officer. This is a critical role that requires strong leadership and management skills, as well as the ability to coordinate and manage complex projects and initiatives.Key ResponsibilitiesProvide strategic support to senior leadership in the...


  • Sterling Heights, Michigan, United States YMCA of Metropolitan Washington Full time

    About the JobThe YMCA of Metropolitan Washington is seeking a highly motivated and experienced Part-Time Site Director to join our team at YMCA Loudoun. As a Site Director, you will be responsible for managing the daily operations of the program, including planning, development, and implementation of all before and after school activities under the...