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Customer Support Associate
2 months ago
Role Summary:
The primary responsibility of a Customer Service Representative (CSR) at Domino's Franchise is to embody a friendly demeanor, possess a clear and engaging voice, and demonstrate a strong commitment to customer satisfaction.
Key Responsibilities:
CSRs engage with customers throughout their shifts, addressing a variety of customer inquiries and concerns. It is essential for representatives to be adept at handling diverse customer-related situations.
Knowledge Requirements:
Representatives must be knowledgeable about product offerings, services, pricing, and other pertinent information to assist customers effectively.
Operational Training:
CSRs will receive training in fundamental store operations, which may include pizza preparation and inventory management.
Confidentiality Notice:
All personal information will be maintained in accordance with EEO guidelines.
