Assistant Manager

4 weeks ago


Waxahachie, Texas, United States Siddons Martin Emergency Group Full time
Job Summary

The Assistant Manager is a key role within the Siddons Martin Emergency Group, responsible for overseeing daily business activities and ensuring the smooth operation of our facilities. This position requires a strong leader who can motivate and direct service staff, while maintaining a focus on customer satisfaction and company profitability.

Key Responsibilities
  • Enforce company policies and procedures as defined in the SMEG Company Handbook
  • Supervise and direct service staff, including customer and sales interactions
  • Maintain a clean and safe facility, including offices and work areas
  • Understand and communicate business financials and goals to service staff
  • Initiate and participate in morning meetings to plan the day
  • Prepare work orders and estimates, quote repairs to customers, and coordinate workflow within the shop
  • Inventory control, parts pricing, and procurement, as well as data entry of parts and labor services
  • Substitute duties of the Service Manager position in their absence
  • Maintain accurate and legible company-designed reports and paperwork
Requirements
  • High school diploma or equivalent required; 3-5 years of experience in an automotive service-related industry preferred
  • Knowledge of repair principles and procedures in all areas of the Heavy Truck Repair Industry
  • Certifications such as EVT (Emergency Vehicle Technician) and ASE Heavy Truck Certifications are a plus
  • Excellent communication and leadership skills, with the ability to engage in and maintain positive relationships with employees and customers
Working Conditions

The Assistant Manager will work in a fast-paced environment, with regular exposure to heavy equipment and potentially hazardous materials. The ability to lift and move objects up to 30 pounds is required, as well as the ability to stand, walk, and climb stairs and ladders.



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