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Family Support Coordinator

2 months ago


Somerset, Pennsylvania, United States Tableland Services, Inc. Full time

OVERALL PURPOSE:
The Family Support Coordinator plays a crucial role in establishing and nurturing relationships between the organization and families. This position involves monitoring student attendance, facilitating recruitment and enrollment of new students, conducting home visits, identifying family strengths and needs, and assisting in the development of family objectives. Additionally, this role connects families with community services and resources to enhance their overall well-being and success.

ESSENTIAL FUNCTIONS
1. Assist in Family Goal Achievement

  • Evaluate family strengths and needs to help them establish and reach both short-term and long-term objectives.
  • Conduct a minimum of two home visits per family each year to assess progress.
  • Maintain regular communication via phone as necessary.
  • Incorporate children's educational goals into the Family Partnership Agreement.
  • Refer parents to classroom staff for any concerns regarding classroom behavior or academic progress.

2. Track Family Progress

  • Monitor family progress utilizing the PFCE framework.
  • Keep detailed records of goals and accomplishments.
  • Provide reports on the completion and review of the Family Partnership Agreement in monthly summaries.

3. Encourage Parent Participation

  • Organize, plan, and lead parent meetings and events to promote active involvement.
  • Track and report on parent participation and attendance at events and meetings.
  • Advocate for the use of Ready Rosie, a research-based parenting curriculum, and Learning Genie for communication and documentation of volunteer hours.
  • Assist parents in obtaining necessary clearances for classroom volunteering.
  • Ensure that each classroom has an elected Policy Council representative and provide reminders for meetings.

4. Act as Liaison Between Families and Program Staff

  • Regularly visit assigned classrooms.
  • Maintain open lines of communication with families regarding screenings, appointments, and health concerns.
  • Refer families to appropriate services for issues related to health, family education, or special needs.
  • Facilitate the exchange of paperwork and communication between staff and families.
  • Investigate and report on attendance issues.
  • Support families during transitions in and out of the program.
  • Assist with parent packets and the planning of Celebrations of Learning events.

5. Maintain Family Records

  • Ensure accurate and up-to-date family and student records.
  • Update emergency information as required.
  • Enter student enrollment information into ChildPlus to maintain the PIR throughout the year.

6. Family and Student Recruitment

  • Participate in annual recruitment efforts, community and school events, and door-to-door outreach to maintain target enrollment levels.
  • Assist with application completion and eligibility verification.
  • Facilitate the enrollment selection process.
  • Organize registration and obtain applications from returning students.

7. Adaptability and Continuous Improvement

  • Identify opportunities for process enhancement and implement best practices.
  • Adapt to changing organizational needs and contribute to strategic planning for future growth.
  • Pursue opportunities for ongoing professional development.

OTHER DUTIES

  1. Communicate weekly schedule to the Family Service Manager.
  2. Coordinate with classroom staff when planning classroom visits.
  3. Secure the office at the end of each day and ensure all lights and machines are turned off.
  4. Maintain cleanliness of the workstation.
  5. Perform other related duties as assigned.
  6. Attend meetings and classroom staffings.

SUPERVISION RECEIVED
Supervision is provided by the Family Services Manager.

QUALIFICATIONS
EDUCATION

  • Bachelor's Degree in human services or a related field preferred.
  • Associate's Degree in human services or a related field required.

EXPERIENCE AND/OR TRAINING

  • Five years of case management experience preferred.
  • Experience in an office environment preferred.

LICENSES OR CERTIFICATIONS

  • Valid Driver's License.

ADDITIONAL JOB REQUIREMENTS

  • Foster a positive, cohesive, and collaborative work culture.
  • Address and resolve day-to-day operational challenges promptly and efficiently.
  • Make informed decisions that align with organizational goals and values.
  • Communicate effectively with co-workers and clients.
  • Adapt to changes in the work environment.
  • Utilize creativity and organizational skills.
  • Stay informed about technological advancements and integrate relevant tools to enhance office efficiency.

Interested applicants should click "Apply Now" to submit a letter of interest and resume.