Food and Beverage Server

6 days ago


San Antonio, Texas, United States Omni Hotels Full time

Job Summary:

We are seeking a highly motivated and attentive Restaurant Server to join our team at the Mokara Hotel & Spa. As a Restaurant Server, you will be responsible for providing exceptional customer service and ensuring that our guests have a memorable dining experience.

Key Responsibilities:

  • Guest Service: Greet guests with a warm smile and superior customer service, ensuring that they feel welcome and valued throughout their dining experience.
  • Menu Knowledge: Have full familiarity with menus and full knowledge of beverage offerings, making recommendations and answering questions to enhance the guest's dining experience.
  • Table Maintenance: Maintain tabletop standards, ensuring that salt, pepper, and sugar caddies are full at all times, and polish and clean water glasses in assigned stations before opening hours.
  • Order Taking: Take orders and answer questions/offer suggestions on menu selections, communicating with the culinary team regarding meal requirements, allergies, dietary needs, and special requests.
  • Transaction Processing: Record transactions in the MICROS system at time of order and present accurate checks to guests, processing payment in a timely and efficient manner.
  • Cleanliness: Maintain cleanliness of work areas throughout the day, cleaning and setting up tables as needed.
  • Closing Duties: Complete closing duties, including cleaning and sanitizing equipment and supplies.

Requirements:

  • Experience: 1 year serving experience with a quality establishment.
  • Certifications: TABC and Food Handler certifications are required, and WineQuest certification is preferred.
  • Physical Demands: Must be able to lift at least 20 lbs, stand and walk for an extended period of time or for an entire shift, and work flexible shifts including nights, weekends, and holidays.


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