Warehouse Operations Manager

1 month ago


Princeton, New Jersey, United States HireLevel. Full time
HireLevel is seeking a Team Leader to join our team in Princeton, IN. As a key member of our warehouse operations team, you will be responsible for supervising a team of 5-15 team members, overseeing logistics operations, and achieving high levels of customer satisfaction, on-time delivery, and quality standards. Your focus will be on continual improvement and operational efficiency through excellence in receiving, identifying, inspecting, and assurance of quality and inventory control of inbound and outbound shipments. You will also be responsible for measuring and reporting the effectiveness of activities and employees' performance, communicating job expectations and coaching employees, and interfacing with customers to answer questions or solve problems. Additionally, you will maintain records, document necessary information, and utilize reports to project warehouse status. You will also review and communicate changes needed to established Work Instructions (WIS) as needed, continually analyze for areas to improve existing processes, create an inspiring team environment with an open communication culture, set clear team goals, oversee day-to-day operation, discover training needs and provide coaching, listen to team members' feedback and resolve any issues or conflicts, ensure the safety of the team members assigned to your area of responsibility, ensure defects are within company standards as well as all other key performance indicators, ensure all team members are following the posted work instructions, and maintain a clean and organized working area following 5S. Requirements include passing a drug screen and Nationwide background check, having fork truck experience preferred, being flexible to work any schedule, and potential daily overtime and some weekends, being punctual, regular, and consistent attendance, being able to speak, read, and write English, having basic math skills, having verbal and written communication skills, being able to stand, walk, squat, stoop for 8-12 hour shifts, being able to work in a non-climate controlled area (where applicable), and being able to follow written work instructions.

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