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Customer Service Connection Specialist

2 months ago

Eau Claire, Wisconsin, United States Xcel Energy Full time

Position Overview:
As a key contact for both residential and commercial clients seeking Construction or Design services, you will play a vital role in ensuring customer satisfaction across multiple regions.

Key Responsibilities:
- Efficiently manage and process customer inquiries and requests.
- Provide comprehensive information and support to clients regarding their service needs.
- Collaborate with various departments to facilitate seamless service delivery.

Qualifications:
- Strong communication skills and a customer-focused mindset.
- Ability to handle multiple requests while maintaining attention to detail.
- Experience in a customer service or support role is preferred.