Seasonal Sales Team Member

3 days ago


Jacksonville, Florida, United States Michaels Stores Full time

About Michaels Stores

Michaels is a leading arts and crafts retailer that provides a wide range of products and services to customers. As a Seasonal Sales Team Member, you will play a critical role in delivering an exceptional customer experience and driving sales growth.

Key Responsibilities

  • Provide fast and friendly customer service, ensuring a positive shopping experience for all customers.
  • Process transactions accurately and efficiently, maintaining a high level of cash handling standards.
  • Engage customers on the benefits of our Rewards program and complete enrollments.
  • Educate customers on our Voice of Customer (VOC) survey.
  • Support merchandise recovery and maintenance, ensuring a well-merchandised and in-stock store.
  • Participate in the truck un-load and stocking processes, ensuring truck standards are followed and completed within budget.
  • Support shrink and safety programs, maintaining a safe and secure store environment.
  • Assist with Omni-channel processes, ensuring seamless customer experiences across all channels.

Requirements

  • Retail and/or customer service experience preferred.
  • Ability to remain standing for long periods of time.
  • Ability to move throughout the store.
  • Regular bending, lifting, carrying, reaching, and stretching.
  • Lifting heavy boxes and accessing high shelves by ladder or similar equipment.

Work Environment

The work environment is a public retail store setting, with all public areas being climate-controlled. Some stock rooms may not be climate-controlled, and some outdoor work may be assigned to retrieve shopping carts or while unloading trucks. The Frame shop contains glass cutters and heat presses, and work hours include nights, weekends, and early mornings.



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