Client Service Liaison

18 hours ago


Austin, Texas, United States Collabera Full time

At Collabera, we are seeking a highly skilled Client Service Liaison to join our team. This is a contract position located in Austin, Texas, US. As a Client Service Liaison, you will be responsible for responding to phone inquiries from Medicaid Providers in a prompt and courteous manner.

Your primary duties will include:

  • Responding to Phone Inquiries
  • Assisting with Problem Resolution
  • Documenting Encounters
  • Transferring Callers to Other Units
  • Maintaining Performance Metrics

The ideal candidate will have excellent communication skills, strong customer service orientation, and the ability to work in a fast-paced environment. Previous experience in a call center or customer service role is preferred.

This is a great opportunity to join our team and make a real impact. If you are passionate about delivering exceptional customer service, we encourage you to apply.


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