Insurance Account Representative

1 day ago


West Palm Beach, Florida, United States Vivian Suarez - State Farm Agent Full time
Job Overview

We are seeking a highly motivated and organized Insurance Account Representative to join our team at Vivian Suarez - State Farm Agent. As a key member of our team, you will be responsible for establishing strong customer relationships and providing exceptional customer service.

Responsibilities
  • Establish and maintain strong relationships with customers to understand their insurance needs and provide personalized solutions.
  • Provide prompt and accurate customer service, responding to inquiries and resolving issues in a timely manner.
  • Use a customer-focused approach to educate customers about insurance options and provide recommendations.
  • Maintain accurate records and reports to ensure seamless communication with customers and team members.
Requirements
  • Previous experience in a customer service or sales role, preferably in the insurance industry.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse customers and team members.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Basic computer skills, including Microsoft Office and CRM systems.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Bilingual - Spanish required.
  • Florida Insurance License 4-40 or 2-20 preferred.
What We Offer
  • Competitive base pay and bonus structure.
  • Paid time off and national holidays off.
  • Health insurance stipend.
  • Opportunities for growth and advancement within the company.


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