Digital Workplace Strategist

4 days ago


Portland, Oregon, United States Fisher Investments Full time
Digital Workplace Manager

We are seeking a highly skilled Digital Workplace Manager to join our team at Fisher Investments. As a key member of our Digital Workplace team, you will be responsible for setting the direction and vision for our digital workplace strategy, including end-user computing, collaboration, and productivity tools.

Key Responsibilities:
  • Develop and implement a comprehensive digital workplace strategy that enhances end-user experience and productivity
  • Lead a team of technical experts to manage and support a diverse set of collaboration, end-user, mobility, and desktop management technologies and tools
  • Build strong partnerships with other teams within Technology and Service to understand their requirements and translate them into effective technical solutions
  • Implement and support technical solutions focused on enhancing workforce productivity, including cloud-based solutions and end-point operational analytics
  • Collaborate with Engineering on a long-term vision to use cloud-based solutions to achieve efficiency, cost savings, and a seamless end-user experience
  • Collaborate with Networking to ensure a seamless, efficient, and secure use of Wi-Fi regardless of location
  • Measure and report on performance, including KPIs demonstrating efficient and effective usage of end-user productivity tools and services
Requirements:
  • 10-12 years of experience utilizing technical and end-user management expertise across various platforms
  • Experience with VDI, Mobility, Citrix, and Collaboration solutions, including cloud-based productivity applications like SharePoint Online, OneDrive, Intune, and SCCM
  • Experience implementing and managing end-point operational analytics and end-user experience monitoring solutions
  • Experience working with Procurement and Service Desk teams
  • Demonstrated experience improving end-user experience from a hardware and access perspective
What We Offer:
  • 100% paid medical, dental, and vision premiums for you and your qualifying dependents
  • 20 days of PTO, plus 10 paid holidays
  • Family Support programs, including 8 week Paid Primary Caregiver Leave, fertility, family forming, and hormonal health assistance and back-up child, adult, and elder care
  • Opportunity to participate in our hybrid work from home program, with up to 60 days per year


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