Café Ambassador

1 day ago

San Antonio, Texas, United States Capital One Full time
About the Role

We're seeking a highly motivated and customer-focused individual to join our team as a Café Ambassador at La Cantera. As a key member of our café team, you will be responsible for delivering exceptional customer experiences, promoting our brand, and driving business growth.

Key Responsibilities
  • Provide exceptional customer service, ensuring that every customer feels welcome and valued.
  • Develop and maintain a deep understanding of our products and services, enabling you to effectively promote and upsell to customers.
  • Work collaboratively with the café team to create a positive and inclusive environment, fostering a sense of community among customers and colleagues.
  • Stay up-to-date with industry trends and competitor activity, identifying opportunities to enhance our offerings and improve customer satisfaction.
  • Participate in ongoing training and development programs to enhance your skills and knowledge, ensuring you remain a valuable asset to the team.
Requirements
  • High school diploma or equivalent required; associate's degree or higher preferred.
  • At least one year of retail, sales, or customer service experience.
  • Strong communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Ability to work a flexible schedule, including evenings and weekends.
What We Offer

As a Café Ambassador at La Cantera, you will enjoy a comprehensive benefits package, including medical, dental, and vision coverage, as well as opportunities for professional growth and development. We are committed to creating a diverse and inclusive work environment, where every employee feels valued and supported.

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