Residential Concierge

7 days ago

Atlanta, Georgia, United States FirstService Residential Full time

Job Overview:

As a Front Desk Associate at FirstService Residential, you'll be responsible for providing exceptional customer service and ensuring a seamless experience for residents and guests. This role requires strong communication, problem-solving, and time management skills. You'll be the first point of contact for residents, handling inquiries, and resolving issues in a timely and professional manner.

Your Responsibilities:

  • Customer Service: Provide exceptional customer service to residents, responding to their inquiries, and resolving issues in a timely and professional manner.
  • Communication: Maintain effective communication with residents, staff, and vendors, ensuring clear and concise information is shared.
  • Logistics: Manage the front desk operations, including checking guests in and out, handling packages, and maintaining accurate records.
  • Emergency Response: Respond to emergency situations, such as security breaches or medical emergencies, in a timely and efficient manner.
  • Security: Monitor and control access to the building, ensuring only authorized personnel and residents have access.
  • Record Keeping: Maintain accurate and up-to-date records, including daily logs, resident information, and vendor contacts.
  • Teamwork: Collaborate with the property management team to ensure seamless operations and resolve any issues that may arise.
  • Continuous Improvement: Identify areas for improvement and implement changes to enhance the resident experience and front desk operations.

Requirements:

  • Education: High school diploma or equivalent required; college-level courses in business or hospitality preferred.
  • Experience: Two to three years of customer service or front desk experience preferred.
  • Skills: Excellent communication, problem-solving, and time management skills; ability to work in a fast-paced environment; and proficiency in computer software and hardware.
  • Physical Requirements: Ability to lift 30-50 pounds, work in an upright standing or sitting position for long periods, and navigate the property as required.

What We Offer:

As a full-time associate at FirstService Residential, you'll be eligible for comprehensive benefits, including medical, dental, and vision plans, as well as paid time off, holidays, and a 401(k) with company match. Occasional travel may be required for training and company functions.

Compensation: $20.00 hourly, paid bi-weekly.

  • Residential Concierge

    7 days ago

    Atlanta, Georgia, United States FirstService Residential Full time

    Job Overview:As a Front Desk Associate at FirstService Residential, you'll be responsible for providing exceptional customer service and ensuring a seamless experience for residents and guests. This role requires strong communication, problem-solving, and time management skills. You'll be the first point of contact for residents, handling inquiries,...

  • Residential Concierge

    3 days ago

    Atlanta, Georgia, United States Four Seasons Full time

    Job Summary:We are seeking a highly skilled and professional Residential Concierge to join our team at Four Seasons. As a key member of our residential team, you will be responsible for providing exceptional service to our residents, ensuring their needs are met and exceeded.Key Responsibilities:Manage guest requests and inquiries in a timely and efficient...

  • Residential Ambassador

    7 days ago

    Atlanta, Georgia, United States Capital Concierge LLC Full time

    Job SummaryWe are seeking a highly skilled and professional Concierge to join our team at Capital Concierge LLC. As a key member of our staff, you will be responsible for providing exceptional customer service and ensuring the highest level of satisfaction for our residents.Key ResponsibilitiesPackage Management: Accept and hold packages for residents,...

  • Residential Property Sales Consultant

    2 weeks ago

    Atlanta, Georgia, United States Orchard Full time

    Join Orchard Brokerage and elevate your career with a team that is transforming the real estate landscape. As a valued member, you will receive high-quality seller referrals, access to exclusive client offerings to facilitate your transactions, and the comprehensive support necessary for both you and your clients to succeed. Opportunities for Growth: Receive...

  • Concierge - Lilli Midtown

    3 weeks ago

    Atlanta, United States RangeWater Residential, LLC Full time

    3.2 Atlanta, GA Atlanta, GA Full-time Full-time Estimated:$32.8K - $41.5K a year Estimated:$32.8K - $41.5K a year 1 day ago 1 day ago 1 day ago Welcome! Interested in becoming a Ranger? Read more.At RangeWater, we look for people who show up and work together to achieve success and make positive impacts on the lives we touch and enrich the communities we...

  • Trial Attorney

    1 month ago

    Atlanta, United States Richard Wayne & Associates Full time

    Job DescriptionJob DescriptionTrial AttorneysRichard C. Wayne & Associates, P.C. is a civil litigation firm representing homeowners, debtors, tenants, and other consumers against institutional lenders, landlords, and other party disputes.We are currently seeking to expand our firm through hiring of additional trial attorneys.Our practice primarily involves...

  • Customer Support Coordinator

    2 weeks ago

    Atlanta, United States The Southern Company Inc Full time

    This position is responsible for providing effective and efficient support to customers, team members, business partners, and field operations through proactive communication around appointment statuses. This role will be expected to provide excellent customer service with outbound call initiatives as well as inbound customer inquiries and follow-up....