Guest Experience Specialist

5 days ago


Lawrenceville, Georgia, United States Krystal Full time

Krystal Culture

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We value our employees and strive to create a positive and inclusive work environment that fosters growth and development. Our culture is built on the principles of respect, teamwork, and excellence, and we encourage our employees to take ownership of their roles and contribute to our success.

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Job Summary

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This role offers an exciting opportunity to join our Krystal team and contribute to our mission of delivering exceptional guest experiences. As a Restaurant Team Member, you will play a critical role in ensuring the success of our restaurants by providing outstanding customer service, maintaining high standards of cleanliness and quality, and supporting your colleagues in achieving their goals.

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Key Responsibilities

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  • Provide exceptional guest service by greeting guests warmly, responding promptly to their needs, and resolving any issues in a professional manner.
  • Maintain the cleanliness of the restaurant, including dining room, restroom, and exterior areas, to ensure a safe and healthy environment for guests and employees.
  • Prepare and package food and drink products according to Krystal's quality standards and recipes.
  • Unload and stock inventory items as needed to ensure efficient operations and minimize waste.
  • Work collaboratively with colleagues to achieve sales goals, maintain high standards of quality, and provide excellent customer service.
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Requirements

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  • Must be at least 16 years old.
  • High school diploma or equivalent required; some college or culinary training preferred.
  • Ability to lift up to 50 pounds and stand for long periods.
  • Availability to work evenings, weekends, and holidays.
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Salary Range

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The estimated salary for this role is $9-$11 per hour, depending on location and experience.



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