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Client Support Specialist

2 months ago


Santa Cruz, California, United States Bellows Plumbing, Heating, Cooling & Electrical Full time

Bellows Plumbing, Heating, Cooling & Electrical is seeking a dedicated and enthusiastic Customer Service Representative (CSR) to enhance our customer support team. In this role, you will be responsible for addressing customer inquiries, identifying their service requirements, and providing effective solutions.

Work Schedule: 5 days a week / 40 hours

Key Qualifications:

  • Ability to work autonomously with minimal oversight
  • Committed to delivering outstanding service and creating a positive experience
  • Strong listening skills, adept at problem-solving, and building rapport
  • Exceptional communication abilities with a warm and approachable attitude
  • Meticulous attention to detail and excellent writing skills
  • Quick learner of new technologies and software applications
  • Proficient in Microsoft Excel, Word, and Google Suite
  • Capable of handling general office duties and administrative tasks
  • Previous experience in customer service is advantageous
  • A collaborative team player who thrives in a dynamic environment
  • Open-minded, innovative, self-driven, and eager to learn

At Bellows Plumbing, Heating, Cooling & Electrical, we prioritize our customers and our employees. We appreciate the unique talents and contributions of our team members. Collaborating with passionate professionals dedicated to their fields can be incredibly rewarding. If you are interested in becoming part of a supportive and dynamic workplace, consider exploring opportunities with us.

Bellows Plumbing, Heating, Cooling & Electrical is an equal opportunity employer, welcoming individuals from diverse backgrounds and experiences. We embrace inclusivity and do not discriminate based on age, disability, family care responsibilities, gender, genetic information, military status, race, religion, or sexual orientation.