Client Relations Specialist
1 week ago
Summers North is seeking a dedicated full-time Customer Service Representative - CSR - Dispatcher who excels in delivering exceptional customer support in a dynamic setting.
This role in the HVAC and plumbing sector offers a competitive hourly wage ranging from $16.00 to $18.00 and follows a full-time schedule of Monday to Friday, 7:30 am - 4:30 pm, including a 1-hour lunch break. Employees will benefit from comprehensive benefits such as immediate access to health, dental, and vision insurance, two weeks of paid vacation, a paid day off for birthdays, an uncapped spiff incentive, opportunities for advancement, and a company-matched 401(k) plan. Additionally, our team enjoys exciting outings, monthly lunches, breakfasts, and a positive team culture.
Key Responsibilities
As a Customer Service Representative - CSR - Dispatcher, your primary responsibility will be to ensure our clients receive outstanding service. You will spend your day primarily in an office setting, managing phone calls and computer tasks. Your first duty will involve dispatching service requests to our field technicians, ensuring optimal scheduling to enhance client satisfaction. You will also maintain communication with both clients and technicians, keeping everyone informed and updated.
Qualifications
- Basic computer proficiency
- Familiarity with Microsoft Office, particularly Excel and Word (preferred)
- Outstanding verbal communication abilities
Are you a skilled multitasker with a professional yet approachable phone demeanor? Do you possess a friendly disposition and a commitment to ensuring customer satisfaction? If you are detail-oriented, organized, and adaptable to change, we encourage you to consider this opportunity.
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Client Relations Specialist
1 week ago
Marion, Indiana, United States Summers North Full timeJob OverviewSummers North is seeking a dedicated full-time Customer Service Representative - CSR - Dispatcher who excels in delivering exceptional customer support in a dynamic setting.This role offers a competitive hourly wage ranging from $16.00 to $18.00 and follows a full-time schedule of Monday to Friday, 7:30 am to 4:30 pm, including a 1-hour lunch...
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