Teller - Full-Time

3 weeks ago


Wilmington, North Carolina, United States Members 1st Federal Credit Union Full time

Job Summary:

We are seeking a highly skilled and motivated Teller to join our team at Members 1st Federal Credit Union. As a Teller, you will be responsible for providing exceptional customer service, processing financial transactions, and maintaining accurate records.

Key Responsibilities:

  • Process member transactions, including deposits, withdrawals, and transfers
  • Provide accurate and efficient service to members, responding to their needs and resolving any issues that may arise
  • Maintain accurate records of member accounts, including balances and transaction history
  • Contribute to sales goal attainment by identifying members' product and service needs
  • Learn and apply established processes and procedures to resolve member issues

Requirements:

  • 0-1 year of progressive retail financial or customer service experience for Teller I Level
  • Minimum of 3 years of retail banking or credit union experience, including cash handling and customer service experience, for Teller III Level
  • Understanding of financial services regulatory policies and compliance
  • Ability to work extended evening and weekend hours, and to travel to other locations to provide extended hours coverage

What We Offer:

  • Competitive compensation with career growth opportunities, job security, annual increases, and bonus potential
  • Nationally recognized 401K with up to 10% company match
  • A multitude of benefits and incentives to stay mentally and physically healthy
  • Associate Tuition Assistance
  • 11 paid holidays and plenty of paid time off for life, vacations, staycations, and rest
  • WE commit to providing a healthy work/life balance

About Us:

At Members 1st, we value diversity, inclusion, and belonging, and we look for individuals who will show up as their whole self. We believe in the philosophy of WE>me, and we strive to create a culture of WE, where everyone belongs.


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