Hotel Front Desk Associate
4 days ago
We are seeking a Night Receptionist to become an integral part of our team at Days Inn & Suites Commerce. This role is ideal for individuals who can work effectively in a fast-paced environment, providing excellent customer service and ensuring a smooth guest experience.
Compensation Package:
The estimated salary for this position is $12.75 per hour, offering flexible schedules, holiday pay, and paid vacation time. As a set schedule position, you will work Sunday-Wednesday from 11pm-7am.
Key Responsibilities:
As a Night Receptionist, your duties will include:
- Registering and assigning rooms to guests
- Confirming phone and online reservations
- Responding to guest needs, requests, and complaints in a professional and courteous manner
- Collecting payment from arriving guests
- Maintaining accurate records of occupied rooms and guests
- Communicating pertinent guest information to designated departments
Requirements:
To be successful in this role, you will need:
- Previous experience in customer service, front desk service, or other related fields
- Excellent communication and interpersonal skills to build rapport with guests
- Strong organizational skills to manage multiple tasks efficiently
- Able to work independently with minimal supervision
Benefits:
This role offers a competitive compensation package, including flexible schedules, holiday pay, and paid vacation time.
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