Customer Experience Representative

7 days ago


Commerce, Georgia, United States Planet Fitness Inc. Full time
Fulfill Your Potential at Planet Fitness

We're a dynamic fitness community that values exceptional customer service and creating a judgement-free environment for all members. Our Front Desk Associate will play a vital role in delivering this experience.

Main Duties:

  • Provide outstanding customer service by greeting members, answering questions, and addressing concerns.
  • Promote our Judgement Free Zone by engaging with members, offering support, and adhering to club policies.
  • Manage membership-related tasks, such as sign-ups, updates, and cancellations.

Requirements:

  • 6-12 months of customer service experience is preferred.
  • Must be 18 years of age or older.
  • Ability to pass a background check.
  • Williness to become CPR/AED certified (training provided).
  • Basic computer skills.

Benefits:

  • $45,000 - $55,000 per year, based on location and experience.
  • Comprehensive medical, dental, and vision insurance.
  • Generous vacation/sick time/holiday pay package.
  • Free Black Card membership.
  • Retirement savings plan.
  • Employee discounts and perks.


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