Clinical Specialist I, CPT

2 weeks ago

Detroit, Michigan, United States Abbott Full time
About Abbott

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines.

Our 114,000 colleagues serve people in more than 160 countries. At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life.

What You'll Do
  • Provide technical, clinical and programming assistance to support sales processes and customer relationships.
  • Assist Territory Managers in after-hours call support and activities.
  • Build trust and relationships with customers, establishing strong rapport and fostering high-trust relationships.
  • Work seamlessly with Territory Manager(s) to increase selling time and support customer needs.
  • Conduct PCP work and educational in-services, as directed.
  • Develop and maintain in-depth knowledge of assigned accounts and customers, including competitor activity.
  • Collect and study information about new and existing products, monitoring competitor sales, prices and products.
  • Provide feedback to providers on the directions for use specific to implantable devices.
  • Attend trade shows and conferences to meet other sales representatives and clients, discussing new product developments.
  • Use clinical expertise to identify customer training and in-service needs, increasing customer usage, comfort and understanding of Abbott Chronic Pain Therapies product line.
Education and Experience
  • Associates Degree or technical certification; preferred Bachelor's Degree.
  • 2-5 years work experience, strong preference working with patients in clinical settings.
  • The ability to communicate, understand and educate clinical data in the Chronic Pain Therapies space.
  • Strong clinical skills, excellent organizational, time management and prioritizing skills.
  • Excellent interpersonal verbal, written and presentation skills, with ability to effectively communicate at multiple levels and to large groups within and outside the organization.
About the Role

This role is part of our Neuromodulation business, an area of expertise for Abbott. Our Neuromodulation business includes implantable devices compatible with mobile technology to help people who suffer from chronic pain and movement disorders.

We are seeking a Clinical Specialist to join our team in Detroit. As a member of the clinical support team, you will provide technical clinical expertise and support of the sales process to colleagues, current customers and/or potential customers.

You will work under general direction with clinical and sales teammates to identify and capitalize on sales opportunities by creating competency, comfort and expertise with all Abbott Chronic Pain Therapies among physicians, support staff and customers within assigned geography.

This role involves a high degree of independence, exercising independent judgment in planning, organizing, and performing work. You will seek to continually improve territory efficiency.

What We Offer
  • Career development with an international company where you can grow the career you dream of.
  • Free medical coverage for employees* via the Health Investment Plan (HIP) PPO.
  • An excellent retirement savings plan with high employer contribution.
  • Tuition reimbursement, the Freedom 2 Save (student debt program and FreeU (education benefit - an affordable and convenient path to getting a bachelor's degree.
About Abbott's Culture

Abbott is a company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.

We are a company that's recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

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