Optometric Technician

3 days ago

New York, New York, United States Warby Parker Full time
Job Title: Optometric Technician

We are seeking a highly skilled and compassionate Optometric Technician to join our team at Warby Parker. As an Optometric Technician, you will play a vital role in providing exceptional patient care and supporting our doctors in delivering high-quality eye exams.

Key Responsibilities:
  • Act as the primary liaison between doctor and patient, establishing a great rapport with all eye exam patients
  • Perform preliminary clinical data collection, including autorefraction, visual acuity, eye pressure, pupil testing, ocular motility testing, retinal imaging, and lensometry
  • Support with in-person and video-assisted eye exam appointments as available
  • Support new contact lens wearers through delivering insertion and removal training, and train additional team members on how to deliver insertion and removal training
  • Efficiently manage the flow of patients through the eye exam process
  • Provide support to the doctor in maintaining meticulous and accurate records of data collected
  • Help with the preparation of reports to other medical professionals as needed
  • Ensure adherence to governmental regulations and privacy policies, and company procedures
  • Prepare and maintain an organized exam room by replenishing supplies, keeping contact lens trials up-to-date, ensuring the highest standards of cleanliness for our equipment, and performing ongoing maintenance and calibration as needed
  • Support the retail sales team as directed by the Store Leader
Requirements:
  • Professional, articulate, and have a compassionate approach to patient care
  • A team player who is effective and efficient when collaborating and communicating with doctors, the store team, and patients
  • Excellent with multitasking, organization, and time management in prioritizing appointments to maintain efficient patient flow
  • Able to think outside of the box when needed
  • Precise and comfortable with technology, and able to quickly learn and effectively use new medical applications
  • Excited to work side by side (or virtually) with a doctor in a high-volume retail setting
Preferred Qualifications:
  • 1+ years of experience in a medical environment supporting doctors
  • Exceptionally knowledgeable about eyewear and able to accurately describe the features and benefits of different offerings
  • Working knowledge of G Suite
  • Previous work experience with optometry, electronic health records, or medical care
  • Familiar with healthcare technology systems and equipment (EMR systems, retinal cameras, exam room equipment)
  • Completion of an Optometric Technician training program or CPOT certification (Certified Paraoptometric Technician)

Warby Parker is committed to providing a positive and inclusive work environment. We believe in vision for all, and for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.

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