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Optometric Technician

2 months ago

New York, New York, United States Warby Parker Full time
About the Role

We're seeking a highly skilled Optometric Technician to join our team at Warby Parker. As a key member of our eye care team, you'll play a vital role in delivering exceptional patient experiences and supporting our doctors in providing top-notch care.

Key Responsibilities
  • Act as the primary liaison between doctor and patient, establishing a strong rapport and ensuring seamless communication.
  • Perform preliminary clinical data collection, including autorefraction, visual acuity, eye pressure, pupil testing, ocular motility testing, retinal imaging, and lensometry.
  • Support in-person and video-assisted eye exam appointments, as well as new contact lens wearers through insertion and removal training.
  • Manage the flow of patients through the eye exam process, ensuring efficient and timely completion of appointments.
  • Provide support to the doctor in maintaining accurate records and preparing reports for other medical professionals.
  • Ensure adherence to governmental regulations and company procedures, including HIPAA/PIPEDA.
  • Prepare and maintain an organized exam room, replenishing supplies and ensuring the highest standards of cleanliness.
Requirements
  • Professional, articulate, and compassionate approach to patient care.
  • Effective communication and collaboration skills, with the ability to work efficiently in a high-volume retail setting.
  • Excellent multitasking, organization, and time management skills, with the ability to prioritize appointments and maintain a smooth patient flow.
  • Precise and comfortable with technology, with the ability to quickly learn and effectively use new medical applications.
  • Excited to work side-by-side with a doctor in a dynamic and fast-paced environment.
Preferred Qualifications
  • 1+ years of experience in a medical environment supporting doctors.
  • Exceptional knowledge of eyewear and ability to accurately describe features and benefits.
  • Working knowledge of G Suite and previous experience with optometry, electronic health records, or medical care.
  • Familiarity with healthcare technology systems and equipment, including EMR systems and retinal cameras.
  • Completion of an Optometric Technician training program or CPOT certification.
About Warby Parker

At Warby Parker, we're passionate about delivering exceptional vision care and making a positive impact on our customers' lives. We're committed to creating a workplace culture that values empathy, innovation, and creativity. If you're a motivated and compassionate individual who shares our values, we encourage you to apply for this exciting opportunity.