Administrative Support Specialist
2 months ago
MK Legal Planning is seeking a dedicated Office Management Associate to enhance our administrative operations.
Our firm is committed to assisting families in navigating legal complexities and establishing enduring legacies. As we expand, we require a proficient support staff member to collaborate with our attorneys, team, and clients, ensuring we continue to provide exceptional service.
Clients often reach out to us during challenging times, and our Office Management Associate will be pivotal in delivering a superior customer service experience. This role is essential in managing critical administrative tasks that keep our firm running smoothly.
We prioritize family values for our clients and extend the same commitment to our employees by offering flexible work arrangements, including 4-day workweeks or every other Friday off.
Compensation:$17-$19 per hour
Key Responsibilities:This vital role encompasses various administrative functions related to reception, client service, intake, retention, and attorney support.
Ideal candidates will have experience in:
- Handling phone inquiries and identifying client needs
- Providing exceptional customer service and client support
- Coordinating multiple schedules and managing calendars
- Tracking tasks and deadlines effectively
- Following established procedures and checklists
- Overseeing the reception area and meeting spaces
- Performing document management tasks (copying, scanning, filing)
- Data entry in various online formats
- Word processing (proficient in MS Word)
- Utilizing email platforms (Gmail)
- Managing cloud storage solutions (e.g., Dropbox)
- Operating standard office equipment (e.g., computers, scanners)
Does this resonate with you?
- Exudes confidence and warmth on the phone
- Demonstrates empathy and reassures clients
- Values timely and quality work
- Adapts quickly to changing priorities
- Follows directions meticulously
- Develops innovative solutions to challenges
- Proofreads and ensures accuracy in all communications
- Treats every client interaction with equal importance
Please refrain from applying if:
- You thrive on unnecessary drama
- You are easily distracted
- You struggle with prioritization and following directions
- You lack a sense of humor
- You view phone calls as interruptions
- You believe basic tasks are beneath you
- You lack the compassion to assist clients and colleagues
Prior experience in an administrative or office environment is essential. Experience in the legal field is advantageous.
This position offers a chance to grow alongside our firm. For the right candidate, this role represents a career opportunity rather than just a job.
We require full-time availability, with a commitment to work 40 hours per week. However, we offer flexible scheduling options to accommodate longer workdays for 4-day workweeks or every other Friday off. Exceptional performance may lead to bonus opportunities based on achieving specific goals.
Are you ready to take on the challenge of being our next Office Management Associate?
For the right individual, this role promises to be highly rewarding.
About MK Legal PlanningOur firm is dedicated to helping clients avoid legal disputes and establish a lasting legacy. We prioritize family values and offer flexibility to our staff, ensuring they can be present for significant life events. We are committed to building lasting relationships with our clients and their families, providing peace of mind during difficult times.
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