Loan Servicing Associate

2 weeks ago


Westborough, Massachusetts, United States Middlesex Savings Bank Full time
Job Summary

We are seeking a highly skilled and detail-oriented Loan Servicing Assistant to join our team at Middlesex Savings Bank. As a key member of our banking operations team, you will be responsible for performing a variety of loan servicing and processing activities in conformance with established bank policies and objectives.

Key Responsibilities
  • Process and manage loan accounts in accordance with bank procedures and regulatory requirements
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Collaborate with internal teams to ensure seamless loan servicing and processing
  • Maintain accurate and up-to-date records and reports
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • Minimum 1-2 years of experience in banking or financial services
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks


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