Customer Service Ambassador

7 days ago


Geneva, New York, United States Finger Lakes Health Full time
Job Summary:

This role serves as the first point of contact for patients, visitors, and staff members, providing a positive public image of Finger Lakes Health. The successful candidate will maintain a welcoming environment in the hospital lobby, offer system information, and ensure only authorized individuals are admitted to the premises.

Key Responsibilities:

• Provide exceptional customer service to patients, visitors, and staff members.
• Maintain the hospital lobby environment, ensuring a clean and welcoming atmosphere.
• Offer system information and answer questions to the best of their ability.
• Assist with the identification badging system and follow hospital visitor guidelines.

Requirements:

• High school education or equivalent.
• Computer literacy required.
• Excellent interpersonal and communication skills.
• Ability to handle confidential information with discretion.

Preferred Qualifications:

• Prior customer service experience.

What We Offer:

Finger Lakes Health offers a competitive salary range of $15.50.

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