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Restaurant Operations Director
2 months ago
Are you a strategic and analytical leader with a passion for transforming restaurant operations into seamless, high-performing environments? Do you thrive on making complex systems work better and more efficiently? If you love the restaurant and hospitality industry and have the expertise to drive innovation and excellence, Boqueria Restaurants has an exciting opportunity for you.
Key Responsibilities:
- Lead menu management by ensuring platforms like Toast and third-party services are always up-to-date, enhancing both operational efficiency and guest experience.
- Drive the product development cycle, from concept to execution, ensuring every dish aligns with Boqueria's brand and excites our guests.
- Optimize inventory management systems like Radar and provide field leadership training, ensuring precise Cost of Goods Sold (COGS) tracking and overall efficiency.
- Implement seamless new offerings by coordinating tastings, gathering actionable feedback, and integrating updates across all locations.
- Leverage data insights to refine menus and processes, consistently driving profitability and customer satisfaction.
- Champion team development, overseeing learning programs and providing feedback to elevate performance across all locations.
- Support new restaurant openings, leading operations logistics, training, and ensuring smooth integrations with POS systems.
Requirements:
- 5+ years of experience in food and beverage operations within a multi-unit restaurant or hospitality environment.
- Proven ability to enhance profitability and operational efficiency.
- Expertise in managing systems and processes related to inventory, COGS, and menu optimization.
- Strong leadership skills with a passion for mentoring and developing high-performing teams.
- Ability to manage multiple projects and priorities in a fast-paced environment.
- Excellent communication and collaboration skills.
Preferred Qualifications:
- Advanced qualifications in business management, hospitality, or culinary arts.
- Expertise in food and beverage product development and operational management systems.
- Working knowledge of Toast POS, GoParrot, Radar Inventory Management, Menu Management software, and Data Analysis tools.
About Boqueria:
- We are a Spanish tapas restaurant group on the East Coast, with 10 locations spread throughout NYC, DC, Chicago, Boston, and West Hartford and an 11th set to open in Atlanta.
- We are committed to being a best-in-class operator in the restaurant industry.
- We offer competitive pay and comprehensive benefits.
- We have a strong company culture with high standards.
