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Front Desk Representative

1 month ago

Belmont, North Carolina, United States Midas Hospitality Full time
Front Desk Agent Opportunity at Fairfield Inn & Suites

Midas Hospitality is a leading hospitality company recognized for its commitment to people-first culture and exceptional service. We are seeking a dynamic Front Desk Agent to join our team at the Fairfield Inn & Suites in Belmont, NC.

Key Responsibilities:
  • Provide exceptional guest service, ensuring a warm and welcoming experience for arriving, departing, and in-house guests.
  • Manage guest inquiries, reservations, and hotel information with accuracy and efficiency.
  • Process guest transactions, including room assignments, key issuance, and payment collection.
  • Maintain accurate records of room availability and guest accounts.
  • Collaborate with colleagues to ensure seamless guest experiences and resolve any issues that may arise.
About Midas Hospitality:

As a people-first organization, we prioritize our associates' growth and well-being. We offer a range of benefits, including competitive compensation, robust PTO policies, medical and dental coverage, 401k matching, and employee assistance programs. Our company culture values diversity, equity, and inclusion, and we strive to create a workplace where everyone feels valued and supported.

We are proud to be a drug-free workplace and an equal opportunity employer. If you are a customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.