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Front-of-House Operations Expert

2 months ago

Marana, Arizona, United States free-classifieds-usa Full time

About the Role:

We are seeking a highly skilled and motivated Guest Service Support Expert to join our team at The Ritz-Carlton, Dove Mountain. As a key member of our front-of-house operations, you will be responsible for delivering exceptional customer service and ensuring a seamless dining experience for our guests.

Key Responsibilities:

  • Provide exceptional customer service and support to guests, responding to their needs and resolving any issues in a timely and professional manner.
  • Assist with food and beverage operations, including setting tables, assisting the kitchen, and cleaning work areas and replenishing supplies.
  • Take initiative to anticipate and meet the needs of our guests, creating a memorable and unique experience.
  • Work collaboratively with other team members to ensure seamless service and a positive guest experience.
  • Maintain a clean and organized work environment, adhering to company standards and procedures.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Physical stamina to stand for long periods, move around the restaurant, and lift up to 25 pounds.
  • Flexibility to work a variety of shifts, including evenings, weekends, and holidays.

About Us:

Marriott International is a global hospitality leader, committed to delivering exceptional guest experiences and creating opportunities for our employees to grow and succeed. We are proud to be an equal opportunity employer, dedicated to diversity and inclusion in the workplace.