Customer Service Representative for Manufacturing Operations
1 week ago
We are seeking a skilled Customer Service Representative to join our team at Mid Cal Labor Solutions. As a key member of our operations team, you will play a vital role in ensuring the highest level of customer satisfaction and service delivery.
Job SummaryThis is a full-time position that requires a strong background in customer-facing roles, preferably within a manufacturing environment. If you have excellent communication skills, a collaborative attitude, and experience working with technical systems, we encourage you to apply.
About the RoleIn this role, you will be responsible for:
- Providing exceptional customer service and support to clients via phone and written communication;
- Coordinating customer needs, maintaining accurate files and data, and preparing training programs and quotes as required;
- Collaborating with internal teams to resolve issues and meet customer expectations;
- Inputting job/project cost data, shipping mail, and performing other tasks as directed by management.
To succeed in this role, you will need:
- A minimum of 4 years' experience in customer service, preferably in a manufacturing or technical setting;
- Strong technical skills, including proficiency in SyteLine and ACT;
- Excellent written and verbal communication skills;
- A collaborative attitude, willingness to work overtime, and documented US Citizenship or Legal Permanent Resident status.
As a valued member of our team, you can expect:
- A competitive salary range of $55,000 - $65,000 per year, depending on experience;
- A comprehensive benefits package, including medical, dental, and vision insurance;
- Opportunities for professional growth and development;
- A dynamic and supportive work environment.
Please note that this is an estimated salary range based on industry standards and location. Actual salaries may vary based on individual qualifications and experience.
How to ApplyIf you are a motivated and experienced customer service professional looking for a new challenge, please submit your application, including your resume and cover letter, to us today.
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