Collections Specialist

1 week ago


Marietta, Georgia, United States Budget Car Rental Full time
About the Role

The Collections Specialist is a key member of the Budget Car Rental team, responsible for collecting damages to our fleet vehicles. This role requires a high level of organization, attention to detail, and excellent communication skills.

Key Responsibilities
  • Review files to determine potential coverage and develop collection strategies for recovery within 90 days.
  • Communicate with customers, other parties, and attorneys to resolve claims.
  • Maintain accurate records of collections activity and incoming payments.
  • Evaluate files for outside collection or attorney referral.
  • Complete monthly reconciliation reports using Excel.
  • Make suggestions for alternative dispute resolution.
  • Perform other miscellaneous duties as assigned.
Requirements
  • Experience in collections or claims handling.
  • Proficiency in Windows and MS Office software.
  • Excel skills.
  • Strong organizational skills with a focus on detail.
  • Excellent verbal and written communication skills.
  • Heavy phone experience.

This role is not limited to the responsibilities listed above. The Collections Specialist may be subject to additional tasks and responsibilities as deemed necessary by management.



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