Service Desk Representative

5 hours ago


Chula Vista, California, United States GovernmentJobs Full time

Job Description

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The Customer Service Representative I/II role at the Sweetwater Authority involves providing exceptional customer service, handling customer inquiries and concerns, and maintaining accurate records. This is a full-time government position offering a competitive salary range of $59,173.92 - $71,905.60 annually.

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Key Responsibilities

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The successful candidate will be responsible for:

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  • Responding to customer inquiries and resolving issues in a timely and professional manner
  • Maintaining accurate records and performing administrative tasks as needed
  • Working collaboratively with other departments to achieve goals and objectives

Requirements

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To be successful in this role, you must have:

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  • A high school diploma or equivalent required; degree in a related field preferred
  • Excellent communication and problem-solving skills
  • Ability to work effectively in a fast-paced environment
  • Basic computer skills and knowledge of Microsoft Office software

Benefits and Salary

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This position offers a comprehensive benefits package, including medical, dental, and vision insurance, paid time off, and holidays, as well as a competitive salary range of $59,173.92 - $71,905.60 annually.



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