ATM Service Technician

2 weeks ago


Santa Ana, California, United States Top Fortune 100 Company Full time

Position Overview:
Join a leading organization as an ATM Service Technician, where you will play a crucial role in maintaining and servicing automated teller machines and related equipment.

Key Responsibilities:
As a vital member of our service team, you will be responsible for:

  • Conducting maintenance and repairs on ATMs, including components such as card readers and printers.
  • Performing basic installation tasks, including equipment setup, cable management, and device mounting.
  • Addressing technical issues, such as clearing jams and ensuring proper operation of machines.
  • Inspecting equipment for functionality and escalating issues as necessary.
  • Prioritizing service calls and managing parts inventory efficiently.
  • Communicating with customers regarding service timelines and ensuring satisfaction with our services.
  • Adhering to security protocols related to key and alarm management.

Qualifications:
To be successful in this role, candidates should possess:

  • A high school diploma or equivalent.
  • A valid driver's license with a clean driving record.
  • The ability to pass background checks and drug screenings.
  • Physical capability to lift up to 50 pounds and work in confined spaces.
  • Familiarity with computers and communication devices.
  • Previous service or electro-mechanical experience is advantageous.

Training and Development:
Our comprehensive training program includes on-the-job mentoring, formal classroom instruction, and self-paced learning opportunities to ensure your success in this role.

Benefits:
We offer a competitive benefits package, including:

  • 401(k) with matching contributions.
  • Comprehensive health, dental, and vision insurance.
  • Paid time off and parental leave.
  • Tuition reimbursement and employee discounts.

Work Environment:
This position requires 100% travel within your assigned territory, and you will be expected to drive your personal vehicle during the initial training period.



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