Senior Client Advisor

3 days ago

San Rafael, California, United States James Perse Los Angeles Full time
Job Title: Senior Client Advisor

We are seeking a highly skilled and experienced Senior Client Advisor to join our team at James Perse Los Angeles. As a Senior Client Advisor, you will be responsible for delivering exceptional customer service, driving sales growth, and maintaining a high level of customer satisfaction.

Key Responsibilities:
  • Achieve daily, monthly, and annual sales targets and key performance indicators.
  • Establish relationships with clients and manage communication consistent with James Perse.
  • Set the example for exceptional customer service, client experience, and store standards.
  • Maintain the selling floor, merchandise, visuals, and store standards.
  • Maintain and grow existing clients and reach new prospects through networking and outreach.
  • Support operational tasks and projects.
  • Open and close the store and conduct all opening and closing procedures.
  • Local market knowledge of clientele base and brand competitors.
  • Participate in special events and projects as needed.
Requirements:
  • High School Diploma or GED required.
  • College Degree preferred.
  • Prior experience in a retail/boutique store dealing with high-end goods and clientele-oriented sales.
  • Ideally has a cultivated and established clientele following.
  • Experience working in retail environments with 7 days a week operation, which require open scheduling availability based on business needs.
Competencies:
  • Outgoing, energetic, professional, and good representatives of our brand.
  • Strong interpersonal and communications skills both verbal and written.
  • Strong independent work ethic, excellent time management skills, and high level of integrity.
  • Ability to handle customer interactions and potential issues or concerns courteously and professionally.
Compensation:

This position pays $20.00 per hour plus commission on personal net sales.

At James Perse Los Angeles, we offer a competitive benefits package, including health, dental, and vision insurance, life insurance, short-term and long-term disability insurance, flexible spending accounts, an employee assistance program, paid vacation, paid sick time, a retirement savings plan with company match, and a generous employee discount.

We are an equal opportunity employer and welcome applications from diverse candidates.

To learn more about our company culture and values, please visit our website.

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