Content Service Account Manager

1 day ago


York, Pennsylvania, United States TransPerfect Full time
About the Role

We are seeking a highly skilled Content Service Account Manager to join our dynamic team at Vasont Systems, a division of TransPerfect. As a key member of our team, you will be responsible for retaining and growing client relationships while managing client projects that include software system implementations, training events, application support, and data-related activities.

Key Responsibilities
  • Primary point of contact for client communication and project management
  • Respond to client requests for new project initiatives and prepare RFPs
  • Collaborate with production and sales teams to assess project scope and define schedules
  • Lead and attend client meetings and sales calls
  • Track client project status and ensure timely completion
  • Respond to client support items and ensure timely resolution
About You

We are looking for a creative thinker who is curious and unafraid to ask questions. You should be a hard worker who is diligent in everything you do and an innovator who is willing to initiate changes and introduce new ideas. Your experience should include a minimum of 1-3 years in a client-facing role, with a strong ability to multitask in a fast-paced environment.

You should be able to work well with people from diverse backgrounds and cultures, work independently and as part of a team, and be organized with the ability to prioritize work items. Strong problem-solving skills, a commitment to high-level service, and professional written and spoken communication skills in English are essential. Proficiency in Microsoft Office and web conferencing tools is also required.

About Us

Vasont Systems is a leading provider of content management systems and software for organizations of all sizes. We have helped companies organize their critical business assets, manage productivity, and disseminate information in many languages to multiple media channels, while significantly reducing costs and shortening overall cycle times.

As a member of the TransPerfect family of companies, we are equipped with a quality management system certified to both the ISO 9001:2015 and ISO 17100:2015 standards. We provide a full array of language and business support services, including translation, interpretation, multicultural marketing, website globalization, subtitling, voiceovers, staffing services, e-learning and training, and legal support services.

With annual revenues of over $850 million, TransPerfect is the world's largest provider of language services and technology solutions. From offices in more than 90 cities on six continents, we offer a full range of services in 170+ languages to clients worldwide.


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