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QA Director

2 months ago

Lake Forest, California, United States Turtle Rock Studios Full time
QA Director Job Description

Turtle Rock Studios is seeking an experienced QA Director to lead our quality assurance team and build out a network of third-party QA vendors.

Key Responsibilities:
  • Oversee the QA team for various stages of projects
  • Work closely with the Executive Producer on initiatives for improving internal processes and creating long-term plans, including QA staffing and project planning
  • Establish a clear vision for QA while guiding the team in developing QA framework and standards, finalizing a set of best practices, QA tools, and presenting quality metrics to stakeholders regularly
  • Identify, recruit, interview, and hire QA team members to help teams scale effectively in collaboration with QA Leads
  • Work closely with Production to determine feature feasibility
  • Provide clear, informative metrics to the leadership team to help assess project health and empower teams to be held accountable for upholding quality and player impact as an essential factor in decision-making
  • Run a full RFP process with various QA vendors to establish a network of third-party QA studios to assist in large-scale testing, including for localization and certification
  • Provide regular direction, mentoring, and coaching to QA team members, creating a center of reliability & excellence with a culture of continuous improvement
Requirements:
  • 10+ years of video game industry Quality Assurance experience, with at least 3 years in a leadership role
  • 4+ years managing QA professionals, including team leads
  • Managed QA process for 1st-party certification for 1 or more AAA games
  • Desire to foster a positive growth environment for the QA team ensuring their voices are heard and helping them reach their full potential
  • Experience managing external QA teams and remote testing teams
  • Experience shipping games on multiple platforms
  • Experience creating and driving innovative quality processes and best practices with a focus on scalable solutions
  • Solid understanding of test methodologies including automation, functional, qualitative, and performance against consistent iterative development
  • Strong technical skills, both functional and non-functional, manual and automation, with the ability to contribute in day-to-day efforts when needed
  • Experience with JIRA
  • Experience with Confluence
Benefits:
  • 100% Medical, Dental, Vision Coverage for you and your family
  • 401k Matching
  • Profit Sharing Plan
  • Student Loan Repayment Plan / College Savings Plan
  • Career Improvement Plan
  • Flexible Work Arrangements - In-House, Hybrid, and Remote
  • Generous Time Off Policy
  • Company Events - In-Person Summer Family Bash + Halloween Party + Virtual Events
  • Fully Stocked Kitchen + Sponsored Food Trucks

Turtle Rock Studios is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.