Current jobs related to Insurance Coverage Support Specialist - Wilmington, North Carolina - Novartis
-
Support Specialist
2 weeks ago
Wilmington, North Carolina, United States Trillium Health Resources Full timeAbout Trillium Health ResourcesTrillium Health Resources is a local governmental agency (LME/MCO) in North Carolina that manages serious mental health, substance use, and intellectual/developmental disability services. We serve 46 counties and help individuals and their families strengthen well-being and build foundations for a healthy life.Job SummaryWe are...
-
Insurance Claims Specialist
4 days ago
Wilmington, North Carolina, United States Wilmington Health Full timeJob SummaryWe are seeking a highly organized and detail-oriented Insurance Claims Specialist to join our team at Wilmington Health. As an Insurance Claims Specialist, you will be responsible for ensuring prompt collection of insurance claims and providing excellent customer service to our patients and insurance carriers.Key ResponsibilitiesFollow up with...
-
Insurance Account Manager
2 weeks ago
Wilmington, North Carolina, United States Independent Insurance Agents of North Carolina Full timeJob SummaryWe are seeking a highly motivated and experienced Insurance Account Executive to join our team. As a key member of our commercial lines team, you will be responsible for identifying and developing new business opportunities, maintaining and maximizing profitable relationships with existing clients, and growing our book of business.Key...
-
IT Support Specialist
3 weeks ago
Wilmington, North Carolina, United States CW IT SUPPORT INC Full timeJob Title: Tier 1 Support TechnicianAt CW IT Support Inc., we are seeking a highly skilled and customer-focused IT Support Technician to join our team. As a key member of our support team, you will be responsible for providing top-notch technical support to our clients in Eastern North Carolina and surrounding areas.Job Summary:We are looking for a talented...
-
Support Specialist
2 weeks ago
Wilmington, North Carolina, United States The Charles Lea Center Full timeJob OverviewWe are seeking a highly motivated and compassionate Community Support Specialist to join our team at The Charles Lea Center. As a Community Support Specialist, you will play a vital role in supporting individuals with disabilities to live independently and achieve their goals.Your primary responsibility will be to provide direct support and care...
-
IT Support Specialist
1 month ago
Wilmington, North Carolina, United States State of North Carolina Full timeJob Title: IT Support SpecialistWe are seeking an experienced IT Support Specialist to join our team at the North Carolina Administrative Office of the Courts. As an IT Support Specialist, you will provide technical support for production information technology for judicial personnel in Buncombe County.Key Responsibilities:Provide customer support in...
-
CT Technologist Position
3 days ago
Wilmington, North Carolina, United States HealthCare Support Full timeCT Technologist RoleHealthCare Support is seeking a skilled CT Technologist for a 13-week contract in North Carolina. This position offers a unique blend of clinical expertise and travel opportunities.Benefits of Working with HealthCare Support:Immediate enrollment in comprehensive health insuranceDental and life insurance coverageEmployee Assistance Program...
-
Licensed Life and Health Insurance Specialist
1 month ago
Wilmington, North Carolina, United States MCI Careers Full timeJob Title: Licensed Life and Health Insurance SpecialistMCI Careers is seeking a highly motivated and dedicated Licensed Life and Health Insurance Specialist to join our team. As a key member of our customer service team, you will play a vital role in educating and guiding customers to select the insurance policies that best meet their needs.Key...
-
Sales Merchandiser Coverage Specialist
3 days ago
Wilmington, North Carolina, United States Coca-Cola Consolidated, Inc. Full timeJob OverviewWe are seeking a skilled and flexible merchandising representative to join our team. As a Bulk Account Merchandiser Support, you will play a critical role in supporting our sales merchandisers and merchandisers by providing vacation coverage and executing commercial plans to customers on daily, pre-set routes.Key ResponsibilitiesExecute...
-
Insurance Claims Adjuster
7 days ago
Wilmington, North Carolina, United States Agency Insurance Company of Maryland (AIC) Full timeWe are seeking a skilled Insurance Claims Adjuster to join our team at Agency Insurance Company of Maryland (AIC). This role is responsible for conducting thorough investigations into liability and coverage matters, as well as evaluating bodily injury and property damage claims.Key qualifications include:2-5 years of experience in adjusting automobile...
-
Licensed Insurance Account Manager
2 weeks ago
Wilmington, North Carolina, United States Owens Insurance Agency & Financial Services, Inc. Full timeAbout UsOwens Insurance Agency & Financial Services, Inc. is a reputable independent insurance agency with over 25 years of experience in providing personal and commercial insurance, as well as financial products. We pride ourselves on building strong relationships with our clients by offering personalized service and expert advice.BenefitsWe offer a...
-
Insurance Claims Adjuster
1 month ago
Wilmington, North Carolina, United States Agency Insurance Company of Maryland (AIC) Full timeWe are seeking a skilled Claims Representative to join our team at Agency Insurance Company of Maryland (AIC). As a Claims Representative, you will be responsible for conducting thorough investigations into liability and coverage, evaluating bodily injury and property damage, and negotiating settlements with first and third-party claimants. To be successful...
-
Insurance Service Representative
2 weeks ago
Wilmington, North Carolina, United States Agency Insurance Company of Maryland (AIC) Full timeJob SummaryWe are seeking a highly skilled Service Representative to join our team at Agency Insurance Company of Maryland (AIC). This role is responsible for providing exceptional service to our agent partners and policyholders.Key ResponsibilitiesService 60-100 incoming calls per day, responding to questions on policies, billing, coverages, and...
-
Insurance Claims Adjuster
3 days ago
Wilmington, North Carolina, United States Agency Insurance Company of Maryland (AIC) Full timeWe are seeking a skilled Claims Representative to join our team at Agency Insurance Company of Maryland (AIC). This position is responsible for conducting thorough investigations into liability and coverage, as well as evaluating bodily injury and property damage claims.Key qualifications include:2-5 years of experience in automobile accident claims...
-
Personal Lines Insurance Account Manager
2 weeks ago
Wilmington, North Carolina, United States Independent Insurance Agents of North Carolina Full timeJob Title: Personal Lines Account ManagerWe are seeking a highly skilled and experienced Personal Lines Account Manager to join our team at Independent Insurance Agents of North Carolina. As a Personal Lines Account Manager, you will be responsible for building and maintaining strong relationships with our customers, providing exceptional service, and...
-
Licensed Insurance Specialist
2 weeks ago
Wilmington, North Carolina, United States MCI Careers Full timeJob Title: Licensed Life and Health Insurance SpecialistJob Type: Full-TimeLocation: North CarolinaMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner...
-
Wilmington, North Carolina, United States Owens Insurance Agency & Financial Services, Inc. Full timeAbout the RoleWe are seeking an experienced and motivated individual to join our team as a Licensed Personal Lines Insurance Account Manager. As a key member of our team, you will be responsible for reviewing existing customer accounts, reviewing coverages, and conducting renewal reviews.ResponsibilitiesAssist customers with their current policies, benefits,...
-
IT Support Specialist
1 month ago
Wilmington, North Carolina, United States CRG Full timeIT Help Desk Night Support SpecialistWe are seeking a highly skilled and customer-focused IT Help Desk Night Support Specialist to join our team at CRG. As a key member of our IT support team, you will provide top-notch technical assistance to our employees, ensuring seamless operations and minimizing downtime.Key Responsibilities:Provide routine IT phone...
-
Evening and Weekend Support Specialist
3 days ago
Wilmington, North Carolina, United States Piedmont Community College Full timeJob Summary:Piedmont Community College seeks a highly motivated and detail-oriented individual to fill the role of Evening and Weekend Support Specialist. As a key member of the Student Development team, this position will provide critical support services to enrolled and prospective students during evening and weekend hours.Key Responsibilities:•...
-
IT Support Specialist
1 week ago
Wilmington, North Carolina, United States Automate IT Inc Full timeJob SummaryA Technical Support Specialist is needed to provide technical support for desktop computers, printers, and troubleshoot issues at Automate IT Inc. The ideal candidate will have excellent problem-solving abilities and strong communication skills.Key ResponsibilitiesProvide technical support for desktop computers and printersTroubleshoot issues and...
Insurance Coverage Support Specialist
2 months ago
Position Type: Temporary Contractor Opportunity
At Novartis, we impact the lives of millions globally. Every position, irrespective of its nature, contributes significantly to enhancing human health.
Novartis US collaborates with Magnit Global to provide flexible temporary contractor roles, ideal for individuals seeking to expand their skills and experiences while serving a diverse global healthcare organization.
Work Schedule:
Typical hours are structured as follows:
Schedule 1: 8 am – 5 pm ET
Schedule 2: 10 am – 7 pm ET
Monday through Friday. Note that schedules may be subject to change.
Training:
Training will be a combination of on-site and virtual sessions, lasting approximately 8-10 weeks.
Role Responsibilities:
The Insurance Coverage Support Specialist will:
- Provide assistance and information regarding insurance coverage for prescribed Novartis medications.
- Efficiently determine patient insurance coverage and requirements by utilizing reimbursement tools and collaborating with payers and healthcare providers.
- Communicate relevant information to Patient Specialty Services teams.
- Address coverage-related inquiries, facilitate pre-authorizations for medical treatments, and clarify co-payment details.
- Exhibit strong communication skills to effectively engage with payers and providers regarding benefits coverage.
- Continuously develop knowledge of PSS programs and payer coverage.
- Utilize protocols and technology to gather patient coverage information, including making prompt and courteous phone calls to payers.
- Prepare necessary documentation and notifications, ensuring proper escalation and follow-up.
- Propose innovative ideas to enhance customer service efficiency.
Qualifications:
Education: High School Diploma required.
Work Environment:
Ability to work in a quiet, dedicated space at home without interruptions. Proximity to the office for occasional onsite meetings is required.
Experience:
Minimum of 6 months of relevant experience in reimbursement roles within healthcare, payers, or pharmaceuticals. Preferred experience includes:
- 1 year as a Reimbursement Specialist in a Customer Contact Center within the pharmaceutical sector.
Skills:
Strong phone and verbal communication skills, adept problem-solving abilities, and proficiency in data entry systems and technology.
Compensation:
Competitive pay rate offered.
Commitment to Diversity & Inclusion:
Novartis is dedicated to fostering an inclusive work environment that reflects the diversity of the communities we serve. We believe that diverse perspectives lead to innovative solutions in tackling the world's most pressing medical challenges.
