Customer Service Representative
1 month ago
ApTask's client is a leading global financial services firm that provides a wide range of investment banking, securities, wealth management, and investment management services. With a rich history and a strong presence in the financial industry, the client is committed to corporate responsibility and sustainability.
Job Description:Key Responsibilities:- Respond to incoming phone calls regarding service inquiries on client accounts with a high degree of accuracy and efficiency.
- Meet key department performance metrics while providing functional support in areas such as cash management products and services, online and mobile app services, and general account or financial related inquiries.
- Work in a fast-paced, team-oriented environment and contribute to a positive and professional atmosphere.
- Multi-task and adjust quickly to change in a busy financial service center.
- College degree or previous contact center experience.
ApTask is a leading global provider of workforce solutions and talent acquisition services. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government-issued ID during each interview.
Candidate Data Collection Disclaimer: At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws.
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