Remote Customer Support Specialist Hawaii

1 day ago


Honolulu, Hawaii, United States Na Ali'i Consulting & Sales, LLC. Full time

We are seeking a highly skilled and organized individual to fill the role of Remote Customer Support Specialist Hawaii at Na Ali'i Consulting & Sales, LLC.

Job Summary:

This position involves working as a member of the USAG-HI Work Reception Desk team, providing exceptional customer service, and ensuring the smooth operation of the reception desk.

Detailed Job Description:

This role requires the ability to work independently, prioritize tasks, and maintain accurate records while adhering to strict deadlines.

Responsibilities:
  • Screen all incoming calls to determine if the request for service falls under the responsibility of DPW as a maintenance or repair of real property facilities.
  • Process requests in ArMA and other designated automation systems using the priority one (1), priority two (2), and priority three (3) standard.
Requirements:
  • Able to remain organized and balance multiple tasks.
  • Experience with Microsoft Office, including Outlook, Word, Excel, and PowerPoint.

The estimated annual salary for this position is approximately $33,280 - $41,600 based on a 40-hour workweek.



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