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Customer Experience Representative

2 months ago


Duryea, Pennsylvania, United States Weis Markets Full time

Weis Markets is seeking a Customer Experience Representative to join our team. As a Customer Experience Representative, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.

Key Responsibilities:
  • Customer Service: Greet and assist customers in a polite and professional manner, answering questions and resolving concerns promptly.
  • Point of Sale Operations: Operate front-end scanning equipment and cash registers, performing all related check-out procedures, including bagging merchandise and handling customer payments.
  • Merchandise Knowledge: Maintain knowledge of weekly ads, marketing promotions, and store layouts to answer customer questions and provide product information.
  • Sanitation and Maintenance: Maintain a clean and organized work environment, adhering to cleaning schedules and department guidelines to ensure a safe and healthy shopping environment.
  • Teamwork: Cooperate with co-workers and supervisors to ensure smooth operation of the department and store, continuously improving job performance.
  • Personal Protective Equipment: Utilize company-provided Personal Protective Equipment (PPE), including cut-resistant gloves and safety cutters, to ensure a safe working environment.
Requirements:
  • Education: High School Diploma or General Education Degree (GED) or equivalent.
  • Experience: No prior experience required.
  • Equal Employment Opportunity: Weis Markets is an Equal Opportunity Employer, committed to a policy of Equal Employment Opportunity and will not discriminate against applicants or employees based on protected characteristics.