Financial Services Specialist
7 days ago
The Financial Counselor 2-ED plays a vital role in assisting patients navigating the financial process from the Emergency department's Medical Screening Exam to discharge or admission. This position contributes to all functions of the financial office, serving as a resource to colleagues and verifying benefits, eligibility, and facilitating authorization from payers and medical groups.
Maintaining ongoing communication with payers, primary care physicians, and RN service coordinators is essential. The Financial Counselor 2-ED creates and executes financial contracts with patients and payers for both Loma Linda University Medical Center's Murrieta facility and LLUHC professional services, adhering to LLUH policy.
This role requires excellent customer service skills, the ability to write legibly, and speak in English with professional quality. The Financial Counselor 2-ED must be able to communicate effectively in English, think critically, and relate positively with others. Leadership and supervision skills are also necessary, as well as the ability to work calmly under pressure and respond courteously.
The ideal candidate will have a High School Diploma or GED and three years of hospital-based registration experience specializing in Managed Care, Medi-Cal, Medicare, and California Children's Services, with emphasis on Federal, State, and County eligibility regulations and requirements.
Key Responsibilities:
- Verify benefits and eligibility
- Facilitate authorization from payers and medical groups
- Maintain ongoing communication with payers, primary care physicians, and RN service coordinators
- Create and execute financial contracts with patients and payers
- Perform other duties as needed
Requirements:
- High School Diploma or GED
- Three years of hospital-based registration experience
- Excellent customer service skills
- Ability to write legibly and speak in English with professional quality
- Leadership and supervision skills
- Ability to work calmly under pressure and respond courteously
Our Mission:
Loma Linda University Medical Center is committed to continuing the teaching and healing ministry of Jesus Christ. Our core values are compassion, excellence, humility, integrity, justice, teamwork, and wholeness.
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