Hospitality Associate

1 week ago


Alamogordo, New Mexico, United States Gerald Champion Regional Medical Center Full time
Job Summary

We are seeking a highly motivated and detail-oriented Hospitality Associate - Patient Services to join our team at Gerald Champion Regional Medical Center. As a key member of our patient services team, you will play a vital role in ensuring that our patients receive exceptional care and service.

Key Responsibilities
  • Provide Exceptional Patient Service
    • Act with integrity, honesty, and knowledge that promote the culture, values, and mission of GCRMC.
    • Contribute to a positive team environment by recognizing and addressing any issues or concerns that may impact patient morale and performance.
  • Maintain a Clean and Safe Environment
    • Conscientiously complete all cleaning assignments to ensure a clean and safe environment for patients and staff.
    • Adhere to all sanitation procedures and protocols to prevent the spread of infection.
  • Prepare and Serve Patient Meals
    • Prepare and garnish all food items in an attractive manner following standardized recipes.
    • Portion and store all food items properly until mealtime.
    • Serve patient meals in a timely and efficient manner.
  • Provide Administrative Support
    • Collect room service menus from patients and enter menu selections into the CBORD Nutrition Service Suite.
    • Provide administrative support to the patient services team as needed.
  • Maintain a Positive and Professional Attitude
    • Provide exceptional customer service to patients, families, and staff.
    • Maintain a positive and professional attitude in all interactions.
Requirements
  • High School Diploma or Equivalent
  • Excellent Communication and Interpersonal Skills
  • Ability to Work in a Fast-Paced Environment
  • Basic Math Skills
  • Ability to Lift 25 Pounds


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