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Hospitality Associate
2 months ago
We are seeking a highly motivated and detail-oriented Hospitality Associate - Patient Services to join our team at Gerald Champion Regional Medical Center. As a key member of our patient services team, you will play a vital role in ensuring that our patients receive exceptional care and service.
Key Responsibilities- Customer Service: Provide friendly, efficient, and positive customer service to patients, families, and staff, responding to their needs and concerns in a timely and professional manner.
- Food Service: Prepare and serve patient meals, snacks, and beverages, adhering to standardized recipes and food safety guidelines.
- Room Service: Collect patient menus, enter menu orders into the CBORD Nutrition Service Suite, and deliver food carts to patient units.
- Cleanliness and Sanitation: Maintain a clean and safe environment, adhering to all sanitation procedures and protocols.
- Teamwork: Collaborate with other departments and staff to ensure seamless patient care and service.
- Compliance: Adhere to all local, state, and federal regulations, as well as GCRMC's standards of operation and business conduct policy.
- Education: High school diploma or equivalent required.
- Experience: Previous experience in food service, hospitality, or patient services preferred.
- Skills: Excellent communication and customer service skills, ability to work in a fast-paced environment, and knowledge of food safety and sanitation procedures.
