Retail Customer Service Coordinator

1 week ago


Victor, New York, United States TJ Maxx Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Customer Service Coordinator to join our team at TJ Maxx. As a key member of our front-end team, you will be responsible for delivering exceptional customer experiences, leading by example, and promoting a positive and inclusive store environment.

Key Responsibilities
  • Provide exceptional customer service, ensuring a positive and personalized experience for all customers
  • Lead and motivate a team of Associates, promoting a culture of excellence and teamwork
  • Train and develop Associates on customer service skills, product knowledge, and store policies
  • Manage and maintain a clean and organized store environment, ensuring a safe and welcoming space for customers and Associates
  • Address customer concerns and issues promptly and professionally, ensuring a positive resolution
  • Collaborate with management to achieve sales goals, promote loyalty programs, and drive business results
Requirements
  • 1 year retail experience and 6 months of leadership experience
  • Strong communication and interpersonal skills, with the ability to work effectively with diverse teams
  • Ability to multitask, prioritize tasks, and manage multiple projects simultaneously
  • Flexibility to work a variety of shifts, including nights and weekends
  • Strong understanding of merchandising techniques and ability to maintain a visually appealing store environment
What We Offer

As a Retail Customer Service Coordinator at TJ Maxx, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for career growth and development. We offer a dynamic and inclusive work environment, where you will have the chance to make a real difference in the lives of our customers and Associates.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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