Retail Customer Service Coordinator
1 week ago
We are seeking a highly motivated and customer-focused Retail Customer Service Coordinator to join our team at TJ Maxx. As a key member of our front-end team, you will be responsible for delivering exceptional customer experiences, leading by example, and promoting a positive and inclusive store environment.
Key Responsibilities- Provide exceptional customer service, ensuring a positive and personalized experience for all customers
- Lead and motivate a team of Associates, promoting a culture of excellence and teamwork
- Train and develop Associates on customer service skills, product knowledge, and store policies
- Manage and maintain a clean and organized store environment, ensuring a safe and welcoming space for customers and Associates
- Address customer concerns and issues promptly and professionally, ensuring a positive resolution
- Collaborate with management to achieve sales goals, promote loyalty programs, and drive business results
- 1 year retail experience and 6 months of leadership experience
- Strong communication and interpersonal skills, with the ability to work effectively with diverse teams
- Ability to multitask, prioritize tasks, and manage multiple projects simultaneously
- Flexibility to work a variety of shifts, including nights and weekends
- Strong understanding of merchandising techniques and ability to maintain a visually appealing store environment
As a Retail Customer Service Coordinator at TJ Maxx, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for career growth and development. We offer a dynamic and inclusive work environment, where you will have the chance to make a real difference in the lives of our customers and Associates.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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