Current jobs related to Senior Technical Support Specialist - Santa Clara, California - eXcell

  • Senior Technical Support Specialist

    2 weeks ago

    Santa Clara, California, United States CyberCSI Inc. Full time

    Job SummaryCyberCSI Inc. is seeking a skilled Senior Technical Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing exceptional technical support to our clients, troubleshooting and resolving complex technical issues, and collaborating with our technical teams to ensure seamless service...

  • Technical Support Specialist

    2 weeks ago

    Santa Clara, California, United States Milestone Technologies, Inc. Full time

    Job SummaryMilestone Technologies, Inc. is seeking a skilled Technical Support Specialist to join our team. As a key member of our IT department, you will provide top-notch support for client technology and services onsite at customer locations, focusing on general support for Windows desktops, server systems, and Linux devices in a lab environment.Key...

  • Senior Technical Specialist

    2 weeks ago

    Santa Clara, California, United States The MathWorks Inc Full time

    Job SummaryWe are seeking a highly skilled Senior Technical Specialist to join our team at The MathWorks Inc. As a key member of our engineering solutions team, you will be responsible for contributing to the sales and implementation of our engineering tools to help maximize customer success and encourage customer adoption.Key ResponsibilitiesAssist in the...

  • Senior Technical Specialist

    2 weeks ago

    Santa Clara, California, United States Manpower Inc Full time

    Job SummaryWe are seeking a skilled Senior Technical Specialist to join our team at Manpower Inc. As a key member of our technical operations team, you will be responsible for setting up and maintaining complex equipment and components, collaborating with cross-functional teams to troubleshoot and repair equipment, and executing test plans to ensure...

  • Technical Support Specialist

    1 week ago

    Santa Clara, California, United States Collabera Full time

    Technical Support SpecialistCollabera is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our clients. Key Responsibilities:• Read and debug JAVA/JavaScript code to troubleshoot issues• Partner with clients to resolve technical...

  • Technical Support Specialist

    1 week ago

    Santa Clara, California, United States Tranzeal Incorporated Full time

    Job Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Tranzeal Incorporated. As a Technical Support Specialist, you will be responsible for providing technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing, and...

  • Technical Support Specialist

    1 month ago

    Santa Clara, California, United States Tranzeal Incorporated Full time

    Job Title: Technical Support SpecialistDuration: Long-termLocation: Remote/HybridRequirements:To succeed in this role, you'll need a strong foundation in computer science and 3+ years of experience in technical support.Highly skilled in troubleshooting complex technical issues and proficient in object-oriented programming languages like Java and...

  • Technical Support Specialist

    2 weeks ago

    Santa Clara, California, United States HonorVet Technologies Full time

    Job Summary:We are seeking a highly skilled Technical Support Specialist to join our team at HonorVet Technologies. As a Technical Support Specialist, you will be responsible for providing technical support to administrators, technicians, and product support personnel who are diagnosing, troubleshooting, repairing, and debugging complex computer systems,...

  • Technical Support Specialist

    4 weeks ago

    Santa Clara, California, United States QualiTest Group Full time

    Technical Support SpecialistQualitest Group is seeking a skilled Technical Support Specialist to join our team in Redmond, WA.Key Responsibilities:Monitor and respond to support requests across various channels in a timely manner.Maintain and update the project knowledge base to enhance efficiency.Provide feedback on tools to improve the support...

  • Technical Support Specialist

    2 weeks ago

    Santa Clara, California, United States Tranzeal Incorporated Full time

    Technical Support Specialist - IntegrationsLocation: HybridContract: 12+ monthsJob Overview:As a Technical Support Specialist, you will provide expert-level technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing, and debugging complex electro/mechanical equipment, computer systems,...

  • Technical Support Specialist

    4 weeks ago

    Santa Clara, California, United States Tranzeal Full time

    Job Title: Technical Support SpecialistDuration: 12+ MonthsLocation: HybridRequired:To be successful in this role, you'll need to have an Associate's degree in Computer Science or a related field, and 3+ years of experience in a technical support role.Key Responsibilities:Provide technical support to customers via phone, email, or chat.Troubleshoot complex...

  • Technical Support Specialist

    7 days ago

    Santa Clara, California, United States Palo Alto Networks Full time

    As a Technical Support Specialist at Palo Alto Networks, you will provide expert technical assistance to our end-user customers via phone, email, and web. Your strong analytical skills will enable you to diagnose and resolve complex technical issues in a timely and professional manner. You will be responsible for updating support cases, documenting technical...

  • Technical Support Specialist

    1 week ago

    Santa Clara, California, United States Palo Alto Networks Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Palo Alto Networks. As a key member of our technical support team, you will play a critical role in providing exceptional support to our customers, ensuring their success with our products and services.Key ResponsibilitiesProvide technical support to customers via...

  • Technical Support Specialist

    1 week ago

    Santa Clara, California, United States K2 Staffing, LLC Full time

    We are seeking a skilled Technical Support Specialist to join our team at K2 Staffing, LLC. The ideal candidate will have a strong background in business desktop and server technologies, including Windows 10 workstations, Windows 2016 & 2019 servers, and advanced networking.The successful candidate will have a track record of understanding in vendor-specific...

  • Senior Technical Specialist

    4 weeks ago

    Santa Clara, California, United States ATR International Full time

    Senior Engineering TechnicianWe are seeking a highly skilled Senior Engineering Technician to join our team at ATR International.Key Responsibilities:Design and implement network infrastructure solutionsDevelop and maintain technical documentationCollaborate with cross-functional teams to resolve technical issuesProvide technical guidance and support to...

  • Technical Support Engineer Tier 3 Threat Specialist

    2 weeks ago

    Santa Clara, California, United States Palo Alto Networks Full time

    Palo Alto Networks Threat SpecialistPalo Alto Networks is the fastest-growing security company in history. We offer the chance to be part of an important mission: ending breaches and protecting our way of digital life.As a Threat Specialist, you will provide post-sales technical support to Palo Alto Networks customers via phone, email, and web. You will work...

  • Senior Technical Support Specialist

    4 weeks ago

    Santa Clara, California, United States Palo Alto Networks Full time

    About the RoleWe are seeking a highly skilled Sr. Technical Support Engineer to join our team at Palo Alto Networks. As a key member of our technical support team, you will play a critical role in providing exceptional support to our customers, ensuring their success with our products and services.Key ResponsibilitiesProvide post-sales technical support,...

  • Senior Desktop Support Specialist

    1 week ago

    Santa Clara, California, United States Tekfortune Inc Full time

    Tekfortune is a fast-growing consulting firm that specializes in permanent, contract & project-based staffing services for leading organizations across various industries. In today's rapidly changing economic landscape, virtual recruiting and remote work are crucial for the future of work. To support active project demands and skills gaps, our staffing...

  • Senior Desktop Support Specialist

    2 weeks ago

    Santa Clara, California, United States Tekfortune Inc Full time

    Tekfortune Inc is a leading consulting firm specializing in permanent, contract & project-based staffing services for top organizations in various industries. In today's rapidly changing economic landscape, virtual recruiting and remote work are crucial for the future of work. Our staffing experts can help you find the best job for you. Job Role - Senior...

  • L2 Technical Support Specialist

    2 months ago

    Santa Clara, California, United States The Rockridge Group Full time

    Job OverviewPosition: L2 Technical Support SpecialistCompany: The Rockridge GroupLocation: Not specifiedSummary: We are seeking a proficient L2 Technical Support Specialist to provide assistance to our clients with their computer hardware and software challenges. This role involves working on-site or through remote connections to facilitate hardware...

Senior Technical Support Specialist

2 months ago

Santa Clara, California, United States eXcell Full time

Discover the advantages of working with eXcell. We are currently in search of a qualified Level 5 Technical Support professional to become an integral part of our client's operations.

Key Responsibilities:

  • Conduct routine Linux server management activities.
  • Diagnose and resolve hardware issues, oversee upgrades and enhancements to laboratory and data center systems, including physical installation of server systems and associated components like networking and storage devices.
  • Collaborate with Network teams, Lab Computing, and end users.
  • Support network configurations, virtual machine migrations, and system setups.
  • Partner with project managers for specific assignments such as system IP or DNS modifications.
  • Ensure a secure laboratory environment through rigorous inventory management.

Required Skills and Qualifications:

  • At least 5 years of direct experience in the IT sector.
  • A minimum of 3 to 5 years of expertise with Linux and/or data center hardware.
  • Proficient in computer diagnostics and installation, including hardware/software troubleshooting and networking.
  • Proven experience in installing server systems and related components.
  • Technical proficiency in Windows, Linux, WAN, firewalls, virtual machines, network storage, servers, DNS, and Active Directory.
  • Familiarity with networking protocols, network card installation, switches, routers, and similar hardware.
  • Understanding of data center power systems and cable management is preferred.
  • Knowledge of IP-KVM and remote console products is a plus.
  • Must be able to lift 1U and 2U rack-mounted servers weighing up to 35 pounds and be familiar with pallet jacks and data center safety protocols.
  • Strong communication skills with the ability to adhere to written instructions for hardware and software setups.
  • Capability to thrive in a fast-paced environment and provide effective solutions under pressure.
  • Excellent problem-solving and root cause analysis abilities.
  • Attention to detail is crucial.
  • A collaborative team player who can also work independently.
  • Must possess outstanding communication skills.
  • Adaptable, able to shift focus from one task to address urgent issues.

Compensation: $43.00 per hour

We are committed to considering all qualified applicants for employment, including those with criminal histories, in accordance with applicable state and local laws.

We provide a comprehensive benefits package that includes Health Insurance (Medical, Vision, Dental), 401k, Basic Life/AD&D, Supplemental Insurance Plans, Paid Time Off, Paid Holidays, Paid Sick Leave, and FSA/HSA Pre-Tax Benefits.

eXcell supports Equal Employment Opportunity and is a division of CompuCom Systems, Inc., a global leader in IT staffing services.