Retail Sales Associate

3 weeks ago


Las Vegas Nevada, United States Resorts World Las Vegas Full time
Job Summary

We are seeking a highly skilled and customer-focused Retail Sales Associate to join our team at Resorts World Las Vegas. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a high level of product knowledge.

Key Responsibilities
  • Assist customers with purchasing merchandise, including alcoholic beverages and products.
  • Assist with store recovery and stock room organization.
  • Cross-perform in all assigned areas to ensure merchandise sizing, ticketing, and presentation meet company standards.
  • Handle customer issues in a friendly and helpful manner, escalating to a member of the store operations team when necessary.
  • Obtain and maintain position-specific licensing.
  • Use personal devices for job-related tasks and review of company documents.
Requirements
  • Ability to process transactions using our POS terminals.
  • Effective communication skills in English.
  • Excellent customer service skills.
  • Ability to work varied shifts, including nights, weekends, and holidays.
  • Previous experience working in a large, luxury resort setting is preferred.
Qualifications
  • At least 21 years of age.
  • High School diploma or equivalent.
  • Minimum six months of customer service experience.
  • Proof of eligibility to work in the United States.
  • Ability to obtain an Alcohol Awareness Card and Non-Gaming Card.


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