Assistant Branch Manager

4 days ago


Hilliard, Ohio, United States Mariner Finance Full time
Job Summary

We are seeking a highly motivated and customer-focused Assistant Branch Manager to join our team at Mariner Finance. As a key member of our branch operations team, you will be responsible for providing exceptional customer service, meeting sales and delinquency targets, and supporting the manager in overseeing daily operations.

Key Responsibilities
  • Provide exceptional customer service and meet or exceed individual sales and delinquency targets
  • Process credit loan applications, present loan solutions, and promote sales products
  • Proactively contact customers with past due balances to offer solutions and resolve delinquency
  • Maintain a cash drawer, process payments, and deliver daily deposits to financial institutions
  • Assist the Branch Manager in preparing reports and maintaining compliance
  • Coordinate functions and daily operational issues in the manager's absence
Requirements
  • Minimum of three years of experience in customer service or sales, with two years in Consumer Lending and/or Financial Services
  • High school diploma or equivalent, with a bachelor's degree preferred
  • Excellent written and verbal communication skills, with proficiency in Microsoft Office
  • Ability to work in a fast-paced environment and adapt to changing priorities
Benefits
  • Competitive hourly rate and incentive program
  • Comprehensive benefits package, including health insurance, vision, and dental
  • 401(k) and company matching contributions
  • Paid time off and 11 paid holidays
  • Employee assistance program and paid parental leave


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