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Bankruptcy Default Specialist

4 weeks ago

Raleigh, North Carolina, United States Local Government Federal Credit Union Full time

About the Role

The Bankruptcy Default Specialist plays a critical role in the Default Management team, providing direction and coordination of all bankruptcy activities. This position is responsible for managing all bankruptcy activities in accordance with established work rules, goals, and objectives to improve timeline and attorney performance.

Key Responsibilities

  1. Manage all accounts actively in bankruptcy and post-bankruptcy resolution.
  2. Review all open bankruptcies for agreeability to presented treatment of accounts, applicable objections, and ensure all court stipulated deadlines are met.
  3. Develop strategies for resolving complex bankruptcy cases and minimizing financial losses.
  4. Maintain relationships with internal teams and individuals to ensure support of accounts impacted by bankruptcy.
  5. Stay current with pending regulatory and state law changes that could impact Bankruptcy processes.
  6. Communicate with attorneys, court-appointed trustees, and borrowers as necessary regarding bankruptcy activity.
  7. Develop and implement accurate and timely functional reporting.
  8. Manage day-to-day internal and external relationships, establishing and monitoring service delivery, productivity, and quality standards.
  9. Provide recommendations to management on process improvement opportunities within the department and outside where applicable to minimize risk exposure.
  10. Follow departmental and organizational policies and procedures with strict adherence.
  11. Take ownership for actions, decisions, and results, openly accepting feedback and demonstrating a willingness and ability to improve.

Requirements

The ideal candidate will have a minimum of 4-6 years of experience in bankruptcy management or managing/servicing non-performing loan accounts. They will demonstrate knowledge and experience with the loss management life cycle and state and federal laws related to non-performing loans. Strong analytical and organizational skills are essential, as well as experience developing and managing policies. Excellent verbal, written, presentation, and leadership skills are required, along with proficiency in Microsoft Office and the Internet.

Preferred Qualifications

A BA/BS in Accounting, Finance, or Business Management is preferred, as well as collection experience at a Credit Union or other financial institution. Experience or certification as a paralegal is also desirable.