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Lead Case Management Supervisor

2 months ago

Fort Collins, Colorado, United States Volunteers of America Colorado Full time
Position Overview

The Lead Case Management Supervisor plays a crucial role in overseeing advocacy, crisis intervention, and support services within our organization. This position is essential for ensuring that our programs not only meet but exceed their objectives, while maintaining compliance with funding requirements and organizational policies.

Key Responsibilities

- Supervise the delivery of high-quality services to program participants.
- Manage the recruitment, training, and scheduling of staff, volunteers, and interns, typically overseeing up to three direct reports.
- Conduct outreach activities in collaboration with the team and manage all aspects of case management.
- Serve as a knowledgeable liaison to community organizations, promoting awareness of Volunteers of America resources and services.
- Engage in ongoing interaction with team members, program participants, and community stakeholders to foster relationships and enhance service delivery.

Qualifications

- Bachelor's degree in human services, social work, or a related field, or equivalent experience.
- Minimum of one year of direct, full-time case management experience, demonstrating proficiency in applying relevant best practices.
- Proven ability to meet program compliance and administrative requirements.
- Experience leading teams of human service professionals.
- Valid Colorado driver's license and state-mandated automobile insurance.
- Access to a personal vehicle for work-related travel (mileage reimbursement available).
- Completion of agency and program credentialing within 12 weeks of hire, with ongoing maintenance of credentialing standards.

Position Details

- Type: Full-time
- Salary Range: $55,000 annually
- Starting Pay: Based on experience

Benefits

- Paid Holidays
- Paid Time Off
- Volunteer/Wellness Day
- Tuition Assistance
- Pension and 403b Retirement Plan
- Health, Dental, Vision, and Pet Insurances
- Life Insurance (Including Accidental Death & Dismemberment)
- Accident Insurance
- Employee Assistance/Work Life Balance Program
- Employee Discount Program
- LifeLock with Norton
- Public Service Loan Forgiveness

Volunteers of America is an EEO Employer. This position will remain open until filled. VISA sponsorship is not offered for this role.