Customer Support Specialist
2 weeks ago
About Us: State Farm Insurance is a leading insurance company with a rich history of innovation and customer satisfaction. Our mission is to provide peace of mind to our customers through reliable and comprehensive insurance solutions.
">Salary Range: $52,500 - $72,000 per annum, dependent on location and experience.
">Job Description: We are seeking an accomplished Customer Support Specialist to join our team in delivering world-class customer service and ensuring seamless policy management. Key responsibilities include:
">- Assist Customers: Respond to customer inquiries, resolve issues, and provide clear guidance on policy matters.
- Process Policy Changes: Update policies efficiently, ensuring accuracy and completeness.
- Manage Customer Files: Maintain organized and up-to-date customer records, adhering to company standards.
- Quote and Apply: Prepare and process insurance quotes and applications, meeting deadlines and quality standards.
Requirements: To excel in this role, you will need:
">- Outstanding communication and interpersonal skills.
- Proven experience in customer-facing roles or similar environments.
- Ability to work in a fast-paced setting and meet deadlines.
What We Offer: As an employee of State Farm Insurance, you will receive a competitive salary, comprehensive benefits, and opportunities for professional growth and development. The estimated salary range may vary based on specific locations and qualifications.
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