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Studio Operations Coordinator
2 months ago
Location: Silver Lake, CA
Compensation: Competitive salary based on experience, plus commissions
About Us: We are a vibrant and forward-thinking studio that thrives at the crossroads of creativity and production. Our facility serves as a central hub for photography and videography, delivering a diverse array of services to clients within the creative sector. As a Studio Operations Coordinator, you will be integral to the seamless functioning of our creative environment.
Position Overview: The Studio Operations Coordinator is tasked with overseeing various elements of client relations, front desk management, and scheduling of bookings. While proficiency in graphic design is advantageous, it is not a prerequisite for this position. Key responsibilities include prompt communication, meticulous organization, exceptional customer service, effective delegation, and a keen eye for detail.
Key Responsibilities:
- Client Relations: Serve as the primary liaison for clients, delivering outstanding customer service and ensuring their requirements are fulfilled throughout the booking process.
- Front Desk Management: Oversee front desk activities, including welcoming and directing visitors, managing phone inquiries, and maintaining a professional and inviting environment.
- Booking Coordination: Organize and manage studio bookings, ensuring optimal use of studio facilities, proactive management of space for setups and breakdowns, and appropriate task delegation to freelance staff.
- Communication Management: Address incoming calls and messages, ensuring effective and timely communication between clients and team members.
- Graphic Design: While graphic design skills are beneficial, they are not essential. Candidates with experience in design software may have opportunities to contribute to marketing and social media initiatives.
Qualifications:
- Prior experience in a customer service or coordination capacity.
- Strong organizational abilities and attention to detail.
- Excellent verbal and written communication skills.
- Familiarity with scheduling and office software, particularly G Suite.
- Graphic design experience (a plus, but not mandatory).
- Understanding of the industry and creative networks (also a plus).
Diversity Commitment: We are dedicated to fostering a diverse and inclusive workplace. As an LGBTQ-owned studio, we recognize the significance of embracing diversity in all its forms. We welcome candidates from various backgrounds, believing that a diverse team enhances creativity, innovation, and overall success. We encourage applications from individuals of all races, genders, religions, sexual orientations, national origins, and abilities.
If you are a proactive individual with a passion for client relations and studio management, we invite you to consider joining our dynamic team.
Our studio is an equal opportunity employer. We value diversity and are committed to providing a workplace free from discrimination and harassment.
